Technical Services Director

2 days ago


Centurion, Gauteng, South Africa Emporium Human Capital Full time
Technical Service Manager

We are seeking a highly skilled Technical Service Manager to oversee the maintenance and development of our IT systems. As a key member of our team, you will be responsible for analyzing existing systems, providing improved solutions, and collaborating with technical staff to create strategic plans.

Key Responsibilities:

  • Analyzing existing IT systems and providing improved solutions.
  • Establishing resources required for projects and presenting findings to upper management.
  • Collaborating with technical staff to create strategic plans to deliver services.
  • Analyzing client issues and developing plans to mitigate them.
  • Scheduling upgrades and replacements of software and hardware.
  • Overseeing the acquisition of new technology.
  • Hiring and training new staff.
  • Staying up-to-date with technological and management sector developments.

Requirements:

  • Bachelor's degree in computer science, IT, computer engineering, or similar.
  • Microsoft Certification is preferred.
  • At least 3 years of experience in project management or as a technical analyst.
  • Excellent analytical, diagnostic, and troubleshooting skills.
  • Ability to make important decisions in a fast-paced environment.
  • Great interpersonal and communication skills.
  • Excellent time management and teamwork skills.

About Emporium Human Capital:

We are a leading human capital solutions provider dedicated to delivering exceptional talent management services. Our team is passionate about helping organizations achieve their goals through strategic workforce planning, talent acquisition, and development.



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