Tour Operations Specialist
3 weeks ago
Job Title: Senior Tour Operator
Job Summary:
We are seeking a highly experienced Senior Tour Operator to join our team at RMV Solutions Recruitment. As a Senior Tour Operator, you will be responsible for managing group travel and providing exceptional customer service to our clients.
Key Responsibilities:
- Evaluate client requirements based on special interests, needs, and budget constraints
- Provide timely quotations for all requested services
- Make reservations for all requested services
- Acknowledge and respond to written requests from agents
- Maintain communication with agents regarding reservation status, payment terms, deadlines, and booking conditions
- Organize Meet and Greets when necessary
- Manage documentation for all reservations including itinerary planning, travel packs, vouchers, rooming lists, and filing
- Ensure timely invoicing of clients and address any account queries
- Arrange tour guide services as needed
- Negotiate the best rates with preferred suppliers
Requirements:
- Matric / Grade 12
- Preferably a qualification in Travel & Tourism
- 3 years of experience handling group travel within the tourism industry
What We Offer:
- Competitive salary
- Opportunities for career growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and experienced Senior Tour Operator looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].
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