Practice Manager Lead Specialist

4 days ago


Durban, KwaZulu-Natal, South Africa KFML Holdings (PTY) Ltd Full time
Job Description

The Practice Manager is a critical role within our organization, responsible for ensuring the smooth operation of our optical dispensing team. This includes managing staff, handling customer queries, and maintaining accurate records.

Key Responsibilities:
  • Staff Management: Supervise and manage the performance of dispensing staff, providing guidance and support as needed.
  • Customer Service: Ensure that customers receive excellent service, responding to their queries and resolving any issues promptly.
  • Record Keeping: Maintain accurate and up-to-date records of customer transactions, stock levels, and staff performance.
  • Stock Control: Oversee the ordering and inventory management of eyewear and related products.
  • Training: Provide training and development opportunities for staff to enhance their skills and knowledge.


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