Digital Community Liaison
2 weeks ago
Key Responsibilities:
- Develop and execute a comprehensive social media strategy for various clients, ensuring seamless brand representation across platforms.
- Manage and engage with LinkedIn accounts, fostering strong relationships with audiences through professional communication and content creation.
- Collaborate closely with Brand Managers to align account strategy and maintain a consistent tone that resonates with clients and their audiences.
- Handle both client accounts and faceless profiles, adapting the tone to mirror the client's unique voice and style.
- Monitor and maintain high standards of client representation in LinkedIn trade groups, tracking engagement metrics and ensuring timely responses to inquiries.
- Identify and curate viral or trending content to share on faceless profiles, staying ahead of the curve in social media trends.
- Occasionally craft engaging content, ensuring consistency in posting schedules and maintaining a strong online presence.
- Deliver end-of-day reports to the team, sharing progress updates and performance metrics for the previous day.
- Conduct weekly performance reviews of LinkedIn pages, providing valuable insights for improvement.
- Provide onboarding support and training for new team members, ensuring a smooth transition into their roles.
Requirements:
- Maturity and a strong educational background, preferably in Marketing or Communications.
- Excellent English language skills and a solid understanding of LinkedIn and other social media platforms.
- Proven experience in community management, social media engagement, marketing, or similar roles.
- A strong ability to create engaging, on-brand interactions and maintain a proactive, organized approach in a fast-paced environment.
- Able to work independently and deliver results in a dynamic team setting.
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