Sales Performance Lead

1 day ago

Port Elizabeth, Eastern Cape, South Africa West Coast Personnel Full time

Job Summary:

We are seeking a highly motivated and experienced sales professional to join our team as a Pick-Up-Shop Senior Sales Consultant in Port Elizabeth. As a key member of our sales team, you will be responsible for driving sales performance, delivering exceptional customer service, and leading a team of sales consultants.

Key Responsibilities:

  • Represent our brand by selling products and providing outstanding sales services to customers.
  • Supervise daily operations within the shop, ensuring targets and KPIs are met.
  • Lead and motivate the Shop Consultants to achieve collective goals.
  • Generate and respond to sales leads, implement initiatives to boost sales.
  • Conduct proactive telephone marketing/sales calls (minimum 50 per day).
  • Manage email and telephonic inquiries, offering aftersales support.
  • Identify and engage potential customers, process orders and returns.
  • Assist with payment collections and support credit controllers.
  • Maintain stock levels and optimize product range with the Pick-Up Shop Manager & Shop Controller.
  • Oversee delivery, stock movement, and sales order completion.
  • Enhance the shopping experience through effective visual merchandising.
  • Ensure timely stock takes and make recommendations on surplus and slow-moving items.
  • Handle general shop maintenance and analyze sales reports.
  • Foster good working relationships with colleagues and coordinate customer events.
  • Address customer complaints and perform ad-hoc duties as required.

Requirements:

  • Matric or equivalent qualification.
  • Reside within Port Elizabeth or a 15-20km radius.
  • Excellent communication skills and fluency in English (additional South African languages are advantageous).
  • Sales-oriented, goal-driven, and self-motivated.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office (PowerPoint, Outlook, Word, Excel); SAP experience is a plus.
  • Quick learner with a high level of commitment and responsibility.
  • Minimum of 3-5 years in sales and/or customer service.
  • Reliable transport and clear disciplinary, criminal, and credit records.

Compensation:

R250,000 - R300,000 per annum, depending on experience and qualifications.

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