Client Support Liaison
2 weeks ago
At Capital H Staffing and Advisory Solutions, we are seeking a Client Support Liaison to facilitate a successful onboarding process of new clients.
Requirements:
- Minimum 2 years of working experience with Customer Success Services
- Experience in working with contracts (Service level agreement)
- Excellent communication skills and ability to build strong relationships with clients, proficient in English
- Facilitate and manage a seamless onboarding process for new clients
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and good computer skills
- Good understanding of Accounting, Debtors or other Finance processes, e.g., Approve Account statements (invoices) and follow up on unpaid Account statements (invoices)
- Attention to detail and good understanding/experience in providing and presenting reports (Stats)
- Team player with proactive attitude and good online meeting etiquette
- Good phone etiquette and willingness to attend client launches
Additional Requirements:
- Available to work in office 100% for at least the first 3 months and then 80% thereafter
- Own reliable transport (advantageous)
General:
- Only shortlisted candidates will be contacted. Should you not hear from us after 30 days, you may consider your application unsuccessful.
- In keeping with our client's employment equity requirements, only South African citizens will be considered.
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