Sales and Business Development Representative

1 week ago

Johannesburg, Gauteng, South Africa Jobs 4 All Full time
Sales and Business Development Representative

Gauteng

We are seeking a highly motivated and results-driven Sales and Business Development Representative to join our team at Jobs 4 All. As a Sales and Business Development Representative, you will be responsible for securing sales through implementing sales initiatives, building networks and channels, responding to leads, managing customers, and achieving sales targets.

Key Responsibilities:

  • Evaluate market and sales opportunities to secure leads by building relationships and networks with relevant players, initiating sales discussions, building the company's reputation and brand, and securing sales in new and current markets aligned with the strategy and sales targets and deadlines/forecast.
  • Achieve the company's sales targets by identifying sales leads, building relationships with sales decision makers, drafting, and submitting sales documentation (tenders, quotes, budget proposals, etc.) and securing sales within defined deadlines and targets.
  • Conduct sales negotiations by preparing for meetings, presenting the company's competitor advantage, addressing questions and concerns, building trust, and maintaining mutually beneficial and supportive relationships with clients as always required.
  • Retain existing customers by maintaining contact, understanding their needs, supporting them with advice and insight on Fire Control, and building customer loyalty as always required.

Customer Management:

  • Manage customer expectations in each sale by identifying customer priorities and expectations, aligning offering and delivery with customer needs, addressing potential challenges, and communicating issues with customers timeously.
  • Maintain customer relationships by meeting with them, discussing previous sales, understanding their business development and needs, and presenting solutions that are mutually beneficial to the company and the customer as required.
  • Resolve customer complaints and queries by receiving information, investigating, resolving with internal stakeholders, and providing feedback within agreed timelines.
  • Report on customer issues and feedback by collecting information and drafting reports monthly.

Sales Administration:

  • Address after-sales support requirements by identifying issues, resolving, and providing feedback within deadlines.
  • Complete required sales administration by completing the Sales CRM process and updating the system daily.
  • Process sales by completing the sales process and documentation on each sale within quality standards and deadlines.
  • Draft all required sales documentation by gathering information and documentation, engaging with estimations and operations, checking for compliance, completing in line with company branding standards, and always submitting before client deadlines.
  • Manage payment cycles of sales (when required) by following invoicing procedures, tracking payments, and managing that sales are invoiced on time and within deadlines.
  • Complete sales reports by gathering information, collating, and submitting in line with defined standards as scheduled and within deadlines.

Qualifications:

  • NQF 5 in Sales or similar is preferred.
  • Matric Certificate.

Experience:

  • 4+ years' experience in the field.
  • Proven sales track record in the Fire Sprinkler Systems or similar industry (Construction) is required.

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