Night Auditor Luxury Hotel Stellenbosch
4 months ago
An exciting opportunity awaits as we seek a for a luxury property in Stellenbosch, Western Cape.
**Requirements**:
- A Grade 12 certificate, with a Diploma in Hotel Management being an added advantage.
- A minimum of 3 year’s experience in a 5-star hotel environment.
- Fluent in English and proficient in computer skills (Outlook, Word, Excel).
- A solid understanding of reception systems.
- A valid driver’s license and your own transport.
Key Responsibilities:
- Greet guests with a warm welcome upon arrival, check them in, and provide all the necessary information to enhance their stay.
- Conduct audits and balance reports from the day shifts
- Handle guest inquiries, concerns, and complaints professionally and promptly.
- Manage reservations over the phone and in person, ensuring accurate processing.
- Prepare guest bills for next-day checkouts and balance cash drawers accurately.
- Complete management revenue and House Accounts weekly reports with precision.
- Take ownership of the entire hotel operation during the night shift, ensuring all departments meet their nighttime objectives.
- Ensure the safety and security of the hotel, its staff, guests, and property by maintaining a visible and vigilant presence.
- Deliver a “Yes I Can” experience, ensuring every guest enjoys a welcoming stay from start to finish.
How to Apply: If you meet the above requirements, please submit your CV along with two written references from previous employers today
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