E-Commerce Operations Coordinator

7 days ago


Cape Town, Western Cape, South Africa Network International Full time
About the Role

This is an exciting opportunity to join our team at Network International as a Sales Team Assistant Manager. We are looking for an experienced professional who can provide administrative support to our Sales Teams and help us achieve our objectives.

The ideal candidate will have a strong understanding of sales processes and be able to maintain accurate records and reports. They will also be responsible for ensuring compliance with relevant legislation and internal policies.

Duties and Responsibilities
  1. Sales Support: Provide administrative support to the Sales Teams to meet set targets.
  2. Merchandise Coordination: Follow up on inquiries and emails with merchants as required.
  3. Contract Processing: Assist the Sales teams in processing contracts and agreements onto related systems within agreed timeframes.
  4. MIS Reporting: Maintain the 'sales pipeline' MIS/dashboard documentation and present when required.
  5. Merchant Engagement: Occasionally engage with merchants and coordinate appointments as needed.
Requirements
  • Education: Grade 12 or equivalent (essential), Diploma in Business Administration (beneficial).
  • Experience: 2-3 years in an administrative role (essential), with experience in the e-Commerce & Payments Industry.
  • Skills:
  • Communication Skills: Strong written and verbal communication skills.
  • Time Management: Good time management and workflow coordination skills.
  • Confidence: Energetic, enthusiastic, and confident.
  • Attention to Detail: Methodical, meticulous, and high level of attention to detail.
  • Computer Literacy: Computer literate (MS Office - spreadsheets & MIS preparation via Excel, etc.).
  • Initiative: Ability to use own initiative and work independently.
  • Telephone Manners: Well-spoken with excellent telephone etiquette.

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