Senior IT Support Specialist

6 days ago


Durban, KwaZulu-Natal, South Africa GMI Tech (ZA) Full time
Job Title: Senior Onsite IT Support Engineer

GMI Tech (ZA) is seeking a highly skilled Senior Onsite IT Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch support and maintenance for our infrastructure, ensuring seamless operations and minimizing downtime.

Key Responsibilities:
  • Website maintenance and support
  • Server support, including backup, maintenance, and security
  • Desktop/Laptop/Tablet/Mobile Device setup, management, and troubleshooting
  • Hardware maintenance and updates
  • Network and switching support
  • Microsoft Office 365 Email management and encryption
  • SAGE Pastel and SAGE VIP support
  • VEEAM backup and replication
  • Anti-virus management on a system-wide level
  • Video Conferencing support (Teams, Cisco, and Zoom)
  • Update and installation of software as required (patch management)
  • Daily Backup
  • Server backup
  • Password and user management
  • Firewall and security support
  • Cloud support
  • Mikrotik VPN support
  • Linux support
  • Active directory support
  • LAN and WAN support
  • 24/7 remote support
  • Cyber Security Awareness

Requirements:

  • Minimum 5 years of infrastructure experience
  • Integrity and confidentiality
  • Bachelor's Degree Equivalent NQF7
  • Network Certifications (A+, N+)
  • Cloud certifications
  • Server Certifications
  • Microsoft System experience

Preferred Qualifications:

  • ERP systems experience (5 years)
  • Server experience (5 years)
  • Web development experience (5 years)

Application Instructions:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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