Senior IT Support Specialist
4 hours ago
We are seeking a highly skilled Senior IT Support Specialist to join our team at Netsurit. As a key member of our technical services team, you will be responsible for providing high-end technical support to our clients, including design and implementation of projects, infrastructure security analysis, and client documentation.
Key Responsibilities:- Provide proactive and reactive technical support to our clients
- Design and implement projects as per client requirements and project scope
- Conduct infrastructure security analysis and reporting
- Develop and maintain client documentation and policies
- Manage incidents, problems, and service requests, and apply change management where necessary
- Collaborate with junior consultants and host technical workshops for the team
- Minimum 3-5 years' experience in IT and networking environment
- Formal IT qualifications, ideally Microsoft roll-based certifications
- Strong problem-solving skills and eagerness to learn and grow within the Netsurit team
- Minimum 1 year onsite experience, based at a client
- Excellent knowledge of Microsoft technologies, including Office 365, Microsoft 365, Azure, and Hyper-V/VMWare
- Good understanding of TCP/IP networking protocols, VLANs, firewalls, managed switches, and routers
- Knowledge of network security, malware/ransomware prevention, and ITIL framework
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Senior SAP HCM Support Specialist
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