Junior Business Analyst for Atlassian Jira Configuration

2 days ago


Johannesburg, Gauteng, South Africa E-Merge Full time

We are looking for a detail-oriented Junior Business Analyst with expertise in Atlassian Jira to join our team at E-Merge. The successful candidate will be responsible for gathering business requirements from stakeholders and translating them into system requirements for the Jira configuration team.

The ideal candidate will have strong analytical skills and be able to identify areas for improvement in business processes. They will also be responsible for facilitating signoff on business requirements specifications, overseeing the Software Development Life Cycle (SDLC) to implementation, and managing testing and production rollout.

Responsibilities:

  1. Gather business requirements from stakeholders and translate them into system requirements for Jira configuration.
  2. Analyse current processes to identify inefficiencies and areas for improvement.
  3. Facilitate signoff on business requirements specifications.
  4. Oversee the Software Development Life Cycle (SDLC) for Jira configuration from requirements gathering to implementation.
  5. Manage testing activities and ensure the quality of deliverables.
  6. Coordinate with development teams to implement Jira solutions and integrations.
  7. Provide training and support to end-users on Jira usage.
  8. Monitor and report on key performance indicators (KPIs) to measure process effectiveness.
  9. Participate in continuous improvement initiatives to enhance business processes.

Requirements:

1. Bachelor's degree in Business Administration, Information Technology, or related field.

2. Strong understanding of business processes and process improvement methodologies.

3. Proficiency in Atlassian Jira - it would be highly advantageous if the candidate is familiar with high-level configuration, customisation, and administration processes within Jira Software and Jira Service Desk.

4. Experience with Agile methodologies is a plus.

The estimated salary for this position is R300 per hour. This is a Contract - Hybrid position based in Parktown.



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