Contract Hybrid Junior Process Business Analyst Position

3 weeks ago


Johannesburg, Gauteng, South Africa E-Merge Full time

E-Merge is a prestigious company seeking a talented Junior Business Analyst to join their team. The successful candidate will work closely with the Jira configuration team and business stakeholders to implement the necessary business changes to their Jira boards and environment.

This role involves working with business stakeholders to elicit and document business requirements, translating these requirements into system requirements for Jira configuration, analysing current processes to identify inefficiencies and areas for improvement, facilitating signoff on business requirements specifications, and overseeing the Software Development Life Cycle (SDLC) for Jira configuration from requirements gathering to implementation.

Key Responsibilities:

  1. Engage with business stakeholders to gather business requirements.
  2. Translate business requirements into system requirements for Jira configuration.
  3. Analyse current processes to identify inefficiencies and areas for improvement.
  4. Facilitate signoff on business requirements specifications.
  5. Oversee the Software Development Life Cycle (SDLC) for Jira configuration from requirements gathering to implementation.
  6. Manage testing activities and ensure the quality of deliverables.
  7. Coordinate with development teams to implement Jira solutions and integrations.
  8. Provide training and support to end-users on Jira usage.
  9. Monitor and report on key performance indicators (KPIs) to measure process effectiveness.
  10. Participate in continuous improvement initiatives to enhance business processes.

Qualifications:

1. Bachelor's degree in Business Administration, Information Technology, or related field.

2. Strong understanding of business processes and process improvement methodologies.

3. Proficiency in Atlassian Jira - it would be highly advantageous if the candidate is familiar with high-level configuration, customisation, and administration processes within Jira Software and Jira Service Desk.

4. Experience with Agile methodologies is a plus.

The estimated salary for this position is R300 per hour. This is a Contract - Hybrid position based in Parktown.



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