Business Process Analyst

1 month ago


Johannesburg, Gauteng, South Africa Specd Full time
Job Title: Junior Business Analyst

Job Context:

At Specd, we are looking for a talented individual to take on the role of a Junior Business Analyst. This exciting opportunity involves working in a dynamic and collaborative environment where quality assurance, production support, and business analysis come together.

Duties and Responsibilities:

### Production Responsibilities

* Provide technical support for production environments and troubleshoot and resolve production issues in a timely manner.
* Coordinate and manage product deployments and releases, ensuring minimal disruption to production services.
* Monitor production systems for performance, availability, and security.
* Implement proactive measures to prevent potential issues.
* Act as the first point of contact for production incidents and implement incident response protocols.
* Maintain thorough documentation of production processes, configurations, and incident reports.

### Business Analyst Responsibilities

* Collaborate with stakeholders to gather and document detailed business requirements and specifications.
* Analyze existing business processes and identify opportunities for improvements and efficiency gains.
* Work with cross-functional teams to design and implement effective solutions that meet business needs.
* Facilitate communication between technical and non-technical stakeholders, ensuring clear understanding and alignment.
* Develop and deliver reports and dashboards to provide insights into business performance and project progress.

### Quality Assurance (QA)/Testing Responsibilities

* Develop comprehensive test plans, test cases, and test scripts.
* Execute manual and automated tests to ensure product quality and performance.
* Identify, document, and track defects and inconsistencies.
* Work closely with the development team to resolve issues promptly.
* Conduct regression testing to ensure that new features and enhancements do not adversely affect existing functionalities.
* Perform performance and load testing to validate product scalability and reliability under different conditions.
* Define and track quality metrics to measure the effectiveness of QA processes and identify areas for improvement.
* Ensure that products meet industry standards, regulatory requirements, and company policies.

Skills & Experience Requirements:

* 1-3 years experience with Data & Analytics.
* Strong knowledge and experience in Agile and Scrum frameworks.
* Experience with AzureDevops, AWS suite, QuickSight, and other relevant technologies.
* Global Markets experience.
* Testing experience.

Technical Skills Required:

* Strong knowledge and experience in Agile and Scrum frameworks.
* Familiarity with tools such as AzureDevops, AWS suite, QuickSight, and other relevant technologies.

Package & Remuneration:

* Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.

Original Language: en

Company: Specd

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