Expert Jira Business Analyst – Contract

1 month ago


Johannesburg, Gauteng, South Africa E-Merge Full time

We are seeking an Expert Jira Business Analyst to join our esteemed client's team in Parktown. This prestigious role offers a competitive hourly rate of R300.

As a valued member of the E-Merge team, you will be responsible for gathering business requirements from stakeholders and translating them into system requirements for the Jira configuration team. Your expertise in Jira is crucial in implementing business changes to their Jira boards and environment.

The ideal candidate will possess a strong understanding of business processes and process improvement methodologies. Proficiency in Atlassian Jira, including high-level configuration, customisation, and administration processes within Jira Software and Jira Service Desk, is highly advantageous.

This contract - hybrid position offers a unique opportunity for professional growth and development. If you are a skilled Business Analyst with experience in Agile methodologies, we encourage you to apply.

Responsibilities:

  1. Gather business requirements from stakeholders and translate them into system requirements.
  2. Analyse current processes to identify inefficiencies and areas for improvement.
  3. Facilitate signoff on business requirements specifications.
  4. Oversee the Software Development Life Cycle (SDLC) for Jira configuration from requirements gathering to implementation.
  5. Manage testing activities and ensure the quality of deliverables.
  6. Coordinate with development teams to implement Jira solutions and integrations.
  7. Provide training and support to end-users on Jira usage.
  8. Monitor and report on key performance indicators (KPIs) to measure process effectiveness.

Requirements:

1. Bachelor''s degree in Business Administration, Information Technology, or related field.

2. Strong understanding of business processes and process improvement methodologies.

3. Proficiency in Atlassian Jira - it would be highly advantageous if the candidate is familiar with high-level configuration, customisation, and administration processes within Jira Software and Jira Service Desk.

4. Experience with Agile methodologies is a plus.



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