Business Process Specialist
1 month ago
Job Brief
iLaunch is seeking a highly skilled Business Process Specialist to join our team on a contract basis.
This is a 12-month opportunity in a hybrid environment, located in the Cape Town area.
The ideal candidate will have experience in designing and improving business processes to enhance efficiency, productivity, and quality.
Responsibilities
- Design and improve business processes to drive efficiency, productivity, and quality.
- Assist the team in drafting the Process Taxonomy and Governance Framework.
- Collaborate with stakeholders to understand their requirements and align process design with organisational goals.
- Document and standardise processes, including creating process maps, flowcharts, and SOPs.
- Identify opportunities for process optimisation, innovation, and automation.
- Ensure processes meet quality standards and comply with regulatory requirements.
Requirements
- Matric / Grade 12 qualification.
- Knowledge and experience in process improvement methodologies, such as Six Sigma or Lean.
- 5 years of experience in process design, improvement, or related roles within the Insurance, Financial, or Retail environment.
- Strong understanding of process improvement methodologies, such as Six Sigma, Lean, or BPMN.
- Proficiency in process modelling tools, preferably Bizagi.
- Candidate to be based in Cape Town.
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