Senior Business Process Automation Specialist

2 months ago

Cape Town, Western Cape, South Africa Outsourced CFO Full time
Job Summary

We are seeking a highly skilled Senior Business Process Automation Specialist to join our team at Outsourced CFO. As a key member of our Integrate department, you will be responsible for automating and building business processes, implementing solutions for clients, and managing the team.

Key Responsibilities
  • Lead weekly Level 10 meetings to ensure alignment and progress.
  • Provide weekly and monthly overviews and reporting on revenue figures, measuring targets, and KPIs.
  • Facilitate quarterly and bi-annual feedback sessions with the Integrate team.
  • Manage team capacity forecasts and budgets, ensuring work is done within set budgets.
  • Be the main point of contact for the Integrate team and liaise with outsourced strategic partners.

Sales and Marketing Activities
  • Meet new prospects and issue new proposals in collaboration with the OCFO Sales team.
  • Follow up on proposals and confirm payments.
  • Work with the OCFO Marketing team to develop and refine marketing collateral for the Integrate value offering.

Client Relationship Management
  • Review and manage team projects to ensure all client projects remain on track and target.
  • Deal with client compliments and complaints.

Design and Build Client Systems
  • Discuss current business flows with clients and identify problem areas.
  • Research software stacks that meet client needs or build software stacks from scratch.
  • Present findings based on research.
  • Implement or amend proposals based on client feedback.

Project Management
  • Taking approved client proposals to determine time allocation to projects.
  • Set up internal timelines on each section of the proposal.
  • Determine work to be outsourced to other service providers and onboarded internally.
  • Communicate with clients throughout the project build to ensure customer satisfaction.
  • Allocate team members on client projects and set timelines.

Training and Development
  • Train clients and internal team members on their unique software stacks.
  • Train other system integration consultants on software stacks.
  • Amend trainings based on implemented system changes.

Requirements
  • A minimum of 4-5 years' business analyst, management, consulting, and coding experience.
  • A Computer Science, Software/Computer Engineering qualification or related field.
  • Strong analytical and critical thinking skills.
  • Innovation and problem-solving skills.
  • Dependability and stress tolerance.
  • Flexibility and self-actualization.
  • Energy and reality testing.
  • Java and/or Python development experience.
  • A understanding of Deluge and Middleware would be beneficial.

Our Values
  • Family first.
  • Integrity matters.
  • Switched on Thinking.
  • Excellence in everything.
  • Growth and success.


Apply now to be part of our dynamic and fast-growing team at Outsourced CFO.

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