Technical Service Manager

1 month ago


Centurion, Gauteng, South Africa Emporium Human Capital Full time

Emporium Human Capital is seeking a skilled Technical Service Manager to oversee our IT operations.

The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and the capacity to lead a team.

Key Responsibilities:

  • Analyzing existing IT systems to identify areas for improvement.
  • Developing and implementing effective performance management policies.
  • Collaborating with technical staff to create strategic plans.
  • Overseeing the acquisition of new technology.
  • Ensuring seamless software and hardware upgrades.
  • Managing a team to achieve desired outcomes.

Requirements:

  • Bachelor's degree in computer science, IT, or a related field.
  • Microsoft Certification is a plus.
  • At least 3 years of experience in project management or as a technical analyst.
  • Excellent analytical, diagnostic, and troubleshooting skills.
  • Ability to make important decisions in a fast-paced environment.
  • Great interpersonal and communication skills.
  • Excellent time management and teamwork skills.

Closing Date: 30 September 2024



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