Technical Service Manager
2 weeks ago
Emporium Human Capital is seeking a skilled Technical Service Manager to oversee our IT operations.
The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and the capacity to lead a team.
Key Responsibilities:
- Analyzing existing IT systems to identify areas for improvement.
- Developing and implementing effective performance management policies.
- Collaborating with technical staff to create strategic plans.
- Overseeing the acquisition of new technology.
- Ensuring seamless software and hardware upgrades.
- Managing a team to achieve desired outcomes.
Requirements:
- Bachelor's degree in computer science, IT, or a related field.
- Microsoft Certification is a plus.
- At least 3 years of experience in project management or as a technical analyst.
- Excellent analytical, diagnostic, and troubleshooting skills.
- Ability to make important decisions in a fast-paced environment.
- Great interpersonal and communication skills.
- Excellent time management and teamwork skills.
Closing Date: 30 September 2024
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