Wine Sales Specialist
2 weeks ago
We're a dynamic team of innovators and creatives who are passionate about delivering exceptional customer experiences. Our mission is to empower our clients to achieve their goals through strategic partnerships and cutting-edge solutions.
Role OverviewWe're seeking a highly skilled Wine Sales & Customer Experience Specialist to join our team. As a key member of our client-facing team, you will be responsible for providing top-notch support to our clients, a leading online wine sales company. Your expertise will be instrumental in guiding customers through their wine purchasing journey, ensuring their satisfaction, and driving sales growth.
Key Responsibilities:- Deliver personalized and attentive customer service via multiple channels, including live chat, messaging, phone calls, social media, and SMS.
- Utilize your extensive knowledge of wine to provide expert recommendations, enhance the customer shopping experience, and drive sales.
- Build strong relationships with customers by responding promptly and thoughtfully to their inquiries, addressing their concerns, and exceeding their expectations.
- Stay up-to-date with wine trends, products, and market preferences to provide informed guidance to customers.
- Proactively follow up with customers post-purchase to ensure satisfaction, encourage repeat business, and identify opportunities for growth.
- Support sales initiatives by identifying upselling opportunities and collaborating with the team to close sales with a customer-focused approach.
- Proven experience in customer service and sales, preferably in a premium product sector.
- Strong passion for wine, with in-depth knowledge of wine varietals, regions, and food pairings; wine industry experience is a significant advantage.
- Excellent English communication skills, both written and verbal, to deliver a warm, friendly, and professional customer experience.
- Ability to manage multiple customer touchpoints with ease and efficiency, using CRM software or customer support tools.
- Strong interpersonal skills, problem-solving abilities, and a drive to exceed customer expectations.
- Transportation and Medical Aid stipend
- Hybrid remote/in-office work arrangement
- Birthday off
- Professional development & training opportunities
-
Wine Service Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeWine Waiter Job DescriptionAt Crew Life at Sea, we are seeking a skilled Wine Waiter to join our team. As a Wine Waiter, you will be responsible for providing exceptional wine service to our guests, promoting and selling wines, and maintaining an up-to-date and well-curated wine list.Key Responsibilities:Wine Service: Provide personalized and knowledgeable...
-
Wine Service Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeWine Waiter Job DescriptionCrew Life at Sea is seeking a skilled Wine Waiter to join our team. As a Wine Waiter, you will be responsible for providing exceptional wine service to our guests, promoting and selling wines, and maintaining a well-curated wine list.Key Responsibilities:Wine Service: Provide personalized and knowledgeable wine service to guests,...
-
Wine Connoisseur
1 month ago
Cape Town, Western Cape, South Africa Belmond Full timeJob Summary:We are seeking a highly skilled and experienced Fine Wine Specialist to join our team at Mount Nelson, A Belmond Hotel. As a Wine Steward, you will play a key role in crafting a memorable environment for our guests and contributing to their unforgettable luxury experiences.Key Responsibilities:Wine Service and Recommendations: Assist guests...
-
Wine Connoisseur
2 weeks ago
Cape Town, Western Cape, South Africa MSC Cruises Full timeWine Service Excellence At MSC Cruises, we are seeking a highly skilled and experienced Sommelier to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional wine service to our guests. **Key Responsibilities:** * Provide outstanding wine service in all restaurants, ensuring a seamless and enjoyable...
-
Wine Service Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full time{"title": "Wine Waiter", "description": "Key Responsibilities:Greet guests and provide them with menus and wine listsAssist guests in selecting wines that pair well with their meal choicesProvide recommendations and descriptions of different wines to guestsTake orders and serve wine in a timely and professional mannerEnsure all wine glasses are clean and...
-
Wine Sales Logistics Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa M3 Human Capital Management Full timeJob Title: Wine Sales Logistics ManagerHolden Manz, a family-owned boutique farm located in Franschhoek, is seeking an experienced individual to fill a business-critical position. The successful candidate will report to the Cellar Master and CEO and be responsible for managing the preparation and dispatch of orders to trade and public, maintaining proof of...
-
Wine Studio Manager
3 weeks ago
Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd Full timeWine Studio Manager Job DescriptionLeeu Collection South Africa (Pty) Ltd is seeking a highly skilled and experienced Wine Studio Manager to lead the Leeu Passant Wine Studio team in delivering exceptional fine wine tastings to guests. The ideal candidate will possess great social skills, accompanied by strict discipline regarding tasting room etiquette,...
-
Wine Studio Manager
1 week ago
Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time{"title": "Wine Studio Manager", "description": "Lead the Leeu Passant Wine Studio TeamAs a Wine Studio Manager, you will be responsible for leading the Leeu Passant Wine Studio team in delivering exceptional fine wine tastings to guests. You will possess great social skills accompanied by strict discipline regarding tasting room etiquette, sales systems...
-
FOH Manager
4 weeks ago
Cape Town, Western Cape, South Africa Indian Ocean Export Company Full timeJob Summary:We are seeking a highly motivated and experienced Front of House (FOH) Manager to oversee the daily operations of our restaurant and tasting room at Indian Ocean Export Company. The ideal candidate will be passionate about hospitality, wine, and food service, with a strong focus on delivering exceptional guest experiences.Key...
-
Sales Representative
4 weeks ago
Cape Town, Western Cape, South Africa McCann-Noble Recruitment Specialist Full timeJob OpportunityWe are seeking a skilled Sales Assistant to join our team at McCann-Noble Recruitment Specialist.Key Responsibilities:Counter sales and orders managementInvoicing and stock controlStock rotation and customer serviceRequirements:Experience in the retail/paint sectorMatric qualificationBilingual in English and AfrikaansValid driver's licenseThis...
-
International Sales Director
3 weeks ago
Cape Town, Western Cape, South Africa M3 Human Capital Management Full timeInternational Sales Manager Job DescriptionWe are seeking a highly skilled and experienced International Sales Manager to join our team at M3 Human Capital Management. As a key member of our commercial team, you will be responsible for driving sales growth and developing strategic relationships with international customers.Key Responsibilities:Conduct market...
-
Sales Representative
1 week ago
Cape Town, Western Cape, South Africa McCann-Noble Recruitment Specialist Full timeJob OpportunityWe are seeking a highly motivated and experienced Sales Assistant to join our team at McCann-Noble Recruitment Specialist.Key Responsibilities:Provide exceptional customer service and support to clientsManage counter sales, orders, and invoicingMaintain accurate stock control and rotationDevelop and maintain strong relationships with...
-
International Sales Director
2 weeks ago
Cape Town, Western Cape, South Africa M3 Human Capital Management Full timeInternational Sales Manager Job DescriptionWe are seeking a highly skilled and experienced International Sales Manager to join our team at M3 Human Capital Management. As a key member of our commercial team, you will be responsible for driving sales growth and developing strategic relationships with key accounts and partners.Key Responsibilities:Conduct...
-
International Sales Director
1 week ago
Cape Town, Western Cape, South Africa M3 Human Capital Management Full timeInternational Sales ManagerWe are seeking a highly skilled and experienced International Sales Manager to join our team at M3 Human Capital Management. As a key member of our commercial team, you will be responsible for driving sales growth and developing strategic relationships with key accounts and partners.Key Responsibilities:Conduct market analysis and...
-
Sales Specialist
1 week ago
Cape Town, Western Cape, South Africa vonq-organic Full timeJob DescriptionJob Title: Sales SpecialistJob Summary:We are seeking a highly motivated and experienced Sales Specialist to join our team at vonq-organic. As a Sales Specialist, you will be responsible for identifying new business opportunities, building relationships with clients, and driving sales growth.Key Responsibilities:Identify and pursue new...
-
Sales Specialist
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Specialist to join our team at Dimension Data. As a Sales Specialist, you will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving sales growth.Key ResponsibilitiesBusiness Development: Identify and...
-
Sales Performance Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a skilled Sales Performance Specialist to join their team in Cape Town. The ideal candidate will have a strong background in sales, with a minimum of 2 years' experience in an outbound call centre or face-to-face sales environment. The role involves selling products telephonically, achieving sales targets, and adhering to...
-
Clinical Sales Specialist
3 days ago
Cape Town, Western Cape, South Africa Zimmer Biomet Full timeJob Title: Clinical Sales SpecialistZimmer Biomet is seeking a highly skilled Clinical Sales Specialist to join our team. As a Clinical Sales Specialist, you will play a critical role in the daily management of our sales regions, working closely with Sales Representatives, Key Account Managers, and Regional Sales Managers to provide exceptional service to...
-
Database Sales Specialist
1 week ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob Title: Database Telesales SpecialistWest Coast Personnel is seeking a skilled Database Telesales Specialist to join our team. As a Database Telesales Specialist, you will be responsible for engaging with investors and buyers from our existing database to explore potential sales opportunities.Key Responsibilities:Engage with investors and buyers to...
-
Sales Area Specialist
7 days ago
Cape Town, Western Cape, South Africa Status Staffing Full timeJob DescriptionWe are seeking a highly motivated and results-driven Sales Area Specialist to join our team at Status Staffing. As a Sales Area Specialist, you will be responsible for achieving monthly sales targets, planning and organizing daily activities, and providing exceptional customer service.Key Responsibilities:Plan and execute sales strategies to...