Wine Studio Manager

1 week ago


Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time
{"title": "Wine Studio Manager", "description": "Lead the Leeu Passant Wine Studio Team

As a Wine Studio Manager, you will be responsible for leading the Leeu Passant Wine Studio team in delivering exceptional fine wine tastings to guests. You will possess great social skills accompanied by strict discipline regarding tasting room etiquette, sales systems administration, stock control, and time management.

Main Responsibilities:

  • Manage all aspects of the Wine Studio
  • Ensure the Wine Studio staff are managed effectively, in line with Leeu Collection policies
  • Ensure all collateral is kept up to date
  • Drive sales and promotions
  • Run daily cash up reporting and monthly reporting
  • Manage group bookings and exclusive tastings
  • Manage the Wine Studio's sales and operating budget
  • Ensure staff performance is on par with expected outcomes
  • Train and develop staff, alongside Chris and Andrea Mullineux
  • Manage and oversee stock control
  • Monthly reporting to Finance
  • Respond to emails and perform other administrative duties
  • Customer complaint resolution
  • Ultimate responsibility for preparing orders for shipping and arranging collection with couriers
  • Ensure that all legislative provisions regarding financial reporting, manpower management, and liquor management are strictly adhered to
  • Deal with all maintenance issues
  • Adhere to Health and Safety Standards

Requirements:

  • Bachelor's degree or Diploma in Marketing/Sales/Tourism
  • Minimum of 3 years' experience in managing a Tasting Room/Wine Studio
  • Strong leadership skills and high attention to detail
  • Experience in a 5-star luxury hotel environment would be advantageous
  • Excellent timekeeping and good communication skills
  • Ability to work under pressure

Inherent Requirements:

  • Matric Certificate
  • Driver's license
  • High level of attention to detail
  • Preference will be given to candidates from Franschhoek and neighboring areas
", "lang_code": "en"}
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