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Store Operations Manager
2 months ago
We are seeking a highly skilled and experienced Store Manager to lead our Miladys Bayside Western Cape store and drive sales growth, customer satisfaction, and operational excellence.
Key Responsibilities:- Stock Management: Oversee the receipt, unpacking, and merchandising of stock, ensuring accurate inventory levels and minimizing stock loss. Conduct regular stock counts and implement action plans to mitigate risks.
- Sales Growth & Profitability: Analyze sales and profitability reports to identify opportunities for growth and implement strategies to increase sales performance. Collaborate with management to review product performance and provide feedback to support centre.
- Risk Management: Conduct compliance checks to ensure adherence to policies and procedures, including health and safety standards, security, and visual audits.
- Customer Experience Management: Implement customer experience processes to meet customer service standards, including visual standards, customer feedback, and general housekeeping.
- Leadership & Development: Lead and drive the team to achieve store KPIs and operational strategy, identifying and driving training, coaching, and development needs.
Requirements:
- Grade 12 (NQF Level 4) or equivalent
- 3 Years' experience in a store managerial position
- Sales & service management
- Computer literacy
- Communication skills
- Retail trade
- Brand, customer & product understanding
About Mr Price Group:
Mr Price Group is a leading retailer in South Africa, committed to delivering exceptional customer service and driving sales growth.