Business Software Operations Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Forvis Mazars Group Full time
About the Role

We are seeking a highly skilled Business Software Operations Specialist to join our team at Forvis Mazars Group. As a key member of our IT systems team, you will play a critical role in supporting the implementation and maintenance of business software solutions.

Key Responsibilities
  • Provide advanced support for audit software applications, including CaseWare Working Papers and internal platforms.
  • Collaborate with the IT systems team to ensure timely delivery of software features and enhancements.
  • Conduct training and coaching sessions for end-users, promoting effective adoption of new software tools.
  • Gather requirements from stakeholders and prioritize the product backlog to align with business objectives.
  • Monitor project progress, identifying and addressing any issues or risks that may impact successful software implementation.
Requirements
  • Relevant IT diploma or degree.
  • A+/N+/MCTS certification or equivalent.
  • Good knowledge of Windows operating systems and servers.
  • Completion of relevant courses on LinkedIn Learning or similar platforms.
Software Proficiency
  • Proficient in Microsoft 365 tools, including Excel, Word, PowerPoint, Outlook, Teams, SharePoint, and OneDrive.
  • Experience in developing workflows using MS Forms, PowerAutomate, and SharePoint.
  • Familiarity with agile methodologies, such as Scrum/Kanban, using project management tools like ClickUp, Jira, Trello, or Asana.
Benefits
  • Estimated Salary: R750,000 - R900,000 per annum, depending on experience.
  • Competitive benefits package, including medical aid, retirement funding, and paid leave.
  • Opportunities for professional growth and development within a dynamic and supportive team environment.


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