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Billing Operations Specialist

2 months ago


Cape Town, Western Cape, South Africa MRI Software Full time
About the Role

MRI Software is seeking a highly skilled Billing Analyst to join our core financial operations team. As a key member of our team, you will be responsible for all aspects of billing related to specific MRI Software verticals.

Key Responsibilities
  • Process all billing opportunities related to assigned MRI Software business verticals
  • Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications
  • Identify, track, and resolve potential billing issues
  • Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing
  • Work with the Sales department to accommodate client requests
  • Research and resolve client disputes and escalate the issues to the right internal contacts/departments
  • Manage and maintain client information within the billing system to ensure proper delivery of invoices
  • Make recommendations to implement improved processes and procedures
  • Perform other duties and participate in other projects as assigned by management, including cross training within the department
  • When required, to build, manage and support a billing team
Requirements
  • Knowledge and Skills:
  • Experience working with MS Excel and Word
  • Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Good communication skills and ability to work well individually or as a member of a team
  • Attention to detail and ability to plan, organize, prioritize and multi-task
  • Shows strong initiative, problem analysis and problem-solving skills
What We Offer
  • We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events
  • Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
  • Have confidence in your health with our offered Medical Aid Scheme
  • Invest in our competitive Personal Pension plan and help set you up for your future
  • Big on family? So are we Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience
  • Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of \"Flex Time Off\" to be used whenever and however you choose
  • Further your professional development with our Tuition Reimbursement Schemes
  • Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
About MRI Software

MRI Software is a global industry leader in real estate software. We strive to amaze our clients with our innovative solutions and commitment to excellence. We believe that diversity brings benefits for our people, customers and clients, and we are committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.