Technical Solutions Specialist

2 days ago


Cape Town, Western Cape, South Africa Datafin Recruitment Full time

Our client, a leading provider of cloud Contact Center and Customer Experience (CX) solutions in Southern Africa, is seeking an experienced CX Software Engineer to join their Professional Services team.

About the Role

The successful candidate will be responsible for designing, developing, testing, and supporting high-quality business solutions, ensuring the successful delivery of business outcomes. This includes coordinating with other developers and stakeholders regarding status, technical issues, and creative solutions.

Key responsibilities include:

  • Designing, developing, testing, documenting, deploying, and supporting business applications
  • Collaborating with software developers, project managers, and IT engineers to implement Company CX solutions
  • Building custom dashboards and reporting solutions within Company CX
  • Acting as a technical expert on Company CRM projects (implementations, customizations, migrations, and more)
  • Integrating existing systems and services into the CX architecture
  • Implementing best development practices for efficiency and architectural design

Requirements:

  • 3-4 years of experience in building, developing, and deploying applications
  • Expertise in implementing coding best practices and guidelines
  • 3-4 years of programming experience in Python
  • Knowledge of programming and markup languages such as JavaScript, XML, HTML, and CSS
  • Familiarity with relational databases, such as SQL and PostgreSQL
  • Experience integrating with third-party systems using APIs

Attributes:

  • A problem-solving mindset with a focus on creating innovative solutions
  • Experience configuring and customizing CRM applications
  • Team Player with strong communication skills
  • A self-starter with a deep sense of curiosity and desire to learn

Estimated Salary: R1,200,000 - R1,500,000 per annum, depending on experience and qualifications.



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