Technical Specialist

6 days ago


Cape Town, Western Cape, South Africa Tower Group Full time
Tower Group Job Description

We are seeking a highly skilled Technical Specialist to join our team. As a key member of our technical support group, you will be responsible for the installation, maintenance, and repair of mobility equipment at customer locations.

About the Role:
  • Analyze and resolve complex technical issues with mobility equipment
  • Perform routine maintenance tasks to ensure optimal equipment performance
  • Collaborate with customers to understand their needs and provide tailored solutions
Requirements:
  • Diploma in Information Technology or equivalent experience
  • Minimum 2/3 years' experience in hardware repairs up to board level
  • Proficiency in 2.4 and 5 GHz networks
Desirable Skills:
  • Experience with firmware upgrades on handheld computers
  • Ability to reprogram new main boards after replacement
  • Strong diagnostic skills for identifying faults on scanners and label printers

We offer a competitive salary of $80,000 - $100,000 per annum, depending on experience.



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