Customer Success Advocate
5 days ago
We are looking for a highly skilled Customer Success Advocate to join our team at RELX. As a key member of our support team, you will be responsible for ensuring that our customers achieve their goals and objectives through the use of our products and services. You will work closely with our development team to identify areas for improvement and develop tailored solutions to meet customer needs.
The successful candidate will have a strong background in customer service and technical support, with excellent communication and interpersonal skills. You will be able to analyze complex customer needs and develop creative solutions to meet those needs. You will also be able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
This is an exciting opportunity for a customer-focused and proactive individual to take ownership of customer success and drive retention rates.
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Customer Success Advocate
3 days ago
Cape Town, Western Cape, South Africa Ditto Hire Full timeCustomer Success Advocate – Key Role at Ditto HireWe're seeking a Customer Success Advocate to join our growing team. This role involves assisting clients with technical issues and ensuring their needs are met.About the Position:Deliver exceptional customer service via phone, email, and support systemsUtilize ticketing system for tracking client...
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Customer Success Advocate
7 days ago
Cape Town, Western Cape, South Africa Nedbank Namibia Full timeThis is an exciting opportunity to join Nedbank Namibia as a Customer Success Advocate. In this role, you will be responsible for delivering exceptional sales and service experiences that meet or exceed client expectations. As a Customer Success Advocate, you will leverage your expertise in financial products and services to build strong relationships with...
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Customer Success Advocate
3 days ago
Cape Town, Western Cape, South Africa Capital Edge Recruitment Full timeCapital Edge Recruitment Job Vacancy in SaaS Customer SuccessWe're seeking a dynamic and proactive individual to join our Client Success Team as a Customer Success Associate. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and driving business growth through effective support and engagement.Your...
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Customer Success Strategist
3 days ago
Cape Town, Western Cape, South Africa Talent Sam Full timeAbout Talent SamTalent Sam is a Customer Lifecycle Marketing platform that empowers companies to concentrate on their customer base, attributing growth to strategic customer activations. By providing journey tracking, automation, insights, and predictions, our platform helps marketing teams globally shift from driving demand to directly impacting growth.Job...
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Customer Service Advocate
2 days ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeFindojobs South Africa is committed to creating a positive and supportive work environment. As a Customer Service Advocate - English, you will have the opportunity to make a real difference in the lives of our customers.You will be responsible for answering customer calls, emails, and chats, as well as researching and resolving customer issues in a timely...
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Customer Success Manager
2 weeks ago
Cape Town, Western Cape, South Africa Tbwa ChiatDay Inc Full timeNMI is excited to add a Customer Success Manager to our growing team. The Customer Success Manager will be for our MRM Product reporting to Director of Customer Success, accountable for retention, renewals, and customer health monitoring.Job Description:As a Customer Success Manager (CSM), you will be a key advocate for our MRM customers, ensuring their...
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Technical Customer Advocate
3 days ago
Cape Town, Western Cape, South Africa Mygwork - Lgbtq+ Business Community Full timeMygwork - LGBTQ+ Business Community is a global organization that provides technical support to our customers as well as our internal teams. We are seeking a highly skilled Technical Customer Advocate to join our team as a Cloud Support Engineer.In this role, you will be responsible for solving complex customer problems that may span multiple AWS services,...
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Customer Success Manager
1 week ago
Cape Town, Western Cape, South Africa Tbwa Chiat Day Inc Full timeNMI is excited to add a Customer Success Manager to our growing team.The Customer Success Manager will be for our MRM Product reporting to Director of Customer Success, accountable for retention, renewals, and customer health monitoring.Job Description:As a Customer Success Manager (CSM), you will be a key advocate for our MRM customers, ensuring their...
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Sedna Customer Advocate
3 days ago
Cape Town, Western Cape, South Africa Sedna Systems Pte. Ltd. Full timeWe are seeking a customer-focused Sedna Customer Advocate to join our team in Singapore.About the Role:This position requires a strong understanding of customer service principles, technical troubleshooting, and software solutions to effectively resolve customer issues.As a key member of our support team, you will be responsible for handling incoming...
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Customer Success Manager
1 week ago
Cape Town, Western Cape, South Africa PST Full timeDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software solutions can address...
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Customer Success Manager
1 week ago
Cape Town, Western Cape, South Africa PST Full timeDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software solutions can address...
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Customer Success Lead
1 week ago
Cape Town, Western Cape, South Africa graylink Full timeJob Location : Western Cape, Cape Town Deadline : April 07, 2025DescriptionGraylink is a leading technology provider delivering innovative recruitment and talent software solutions to private corporate and public sector customers, and we are growing We are looking for a strategic, results-driven Customer Success Lead to head up our Account Management and...
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Customer Success Lead
6 days ago
Cape Town, Western Cape, South Africa graylink Full timeJob title : Customer Success LeadJob Location : Western Cape, Cape TownDeadline : April 07, 2025Quick Recommended LinksJobs by Location Job by industries Description Graylink is a leading technology provider delivering innovative recruitment and talent software solutions to private corporate and public sector customers, and we are growing We are...
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Senior Customer Success Manager
3 days ago
Cape Town, Western Cape, South Africa Talent Sam Full timeOur client is a Customer Lifecycle Marketing platform leading the Customer-led Growth (CLG) movement. By providing journey tracking, automation, insights, and predictions, their platform empowers companies to concentrate on their customer base, attributing growth to strategic customer activations. Trusted by top marketing teams globally, the client helps...
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Customer Success Advocate
7 days ago
Cape Town, Western Cape, South Africa Best10 Full timeWe are looking for a highly skilled Team Operations Specialist to join our growing organisation. This role offers the chance to work with a talented team of professionals and make a meaningful contribution to our success.As a key member of our operations team, you will be responsible for managing data, preparing reports and ensuring seamless day-to-day...
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Customer Success Manager
1 week ago
Cape Town, Western Cape, South Africa Powerfleet Full timeLocation: Cape Town (On-site)Department: Client ServicesPosition OverviewThe Customer Success Manager plays a pivotal role in ensuring Powerfleet's customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding, driving adoption, and fostering long-term partnerships. By proactively...
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Senior Complaint Advocate
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeSenior Complaint Advocate Job DescriptionThe Lead Generation Group is seeking a highly skilled Senior Complaint Advocate to lead the resolution of complex client complaints.This role involves developing and implementing strategies to reduce complaints and improve overall client satisfaction.Key Accountabilities:Developing and maintaining strong relationships...
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Customer Success Lead
5 hours ago
Cape Town, Western Cape, South Africa Electrum Full timeAbout Our Company CultureWe foster a high-performance culture where you can expect career growth, transparency, autonomy, shared vision, and work-life balance. At Electrum, we value your effort and reward it with hands-on experience working on world-class financial services software products.The Job DescriptionYou will work closely with customers and teams...
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Patient Care Advocate
3 days ago
Cape Town, Western Cape, South Africa AfroCentric Group Full timeAbout the RoleThe Patient Care Advocate position is ideal for individuals who are passionate about delivering high-quality patient care services. You will work closely with customers to understand their needs and preferences, providing personalized interventions that meet their expectations.This role requires strong communication skills, empathy, and a...
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Support Consultant Advocate
3 days ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeWe are looking for a dedicated Support Consultant Advocate to be part of our global customer service team.About the Job:You will act as an advocate for our clients, providing exceptional support and service.Develop and maintain strong relationships with customers and stakeholders.Collaborate with internal teams to deliver top-notch customer experiences.Stay...