Technical Customer Advocate

5 days ago


Cape Town, Western Cape, South Africa Mygwork - Lgbtq+ Business Community Full time

Mygwork - LGBTQ+ Business Community is a global organization that provides technical support to our customers as well as our internal teams. We are seeking a highly skilled Technical Customer Advocate to join our team as a Cloud Support Engineer.

In this role, you will be responsible for solving complex customer problems that may span multiple AWS services, leveraging your customer support experience to provide feedback to internal teams on how to improve our services.

PREFERRED QUALIFICATIONS:
  • Knowledge or experience with application deployment pipelines (Git, SCM, Chef, Puppet, Jenkins, Ansible, or related tools), Docker and Kubernetes.
  • Knowledge of the complete deployment lifecycle (design, build, test, deploy) including deployment methods such as Blue/Green, Rolling Deployments.
  • Experience working with Iac (Terraform, CDK, Cloudformation).
  • Knowledge or experience with any one scripting language.
  • Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).


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