Customer Service Representative

7 days ago


Sandton, South Africa Shorza Ltd Full time
Customer Service Advisor

Are you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Advisor to join our team in Sandton, South Africa.

Key Responsibilities:
  • Provide top-notch customer service to clients and service providers via phone calls
  • Utilize problem-solving skills to resolve customer issues efficiently
  • Stay up-to-date with new software systems, including Zendesk
  • Work collaboratively as part of a dynamic team
Requirements:
  • At least 2 years of experience in customer service, call centers, or outbound calls
  • Excellent communication skills, both written and verbal
  • Ability to multitask, prioritize tasks, and manage time effectively
  • Flexibility to work in a fast-paced environment and adapt to UK hours and night shifts
What We Offer:
  • A supportive and driven team environment
  • Opportunities for growth and learning on the job
  • A chance to work with a global client base from our Sandton office
  • Psychometric assessments to evaluate your skills and potential

If you're a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.



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