Customer Service Representative Sepedi

3 days ago


Sandton, South Africa Surgo PTY Ltd Full time
Job Title: Customer Service Representative Sepedi

We are seeking a highly skilled and motivated Customer Service Representative Sepedi to join our team at Surgo PTY Ltd. As a Customer Service Representative Sepedi, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Identify and research customer issues using our in-house operating system
  • Complete call logs and reports
  • Assist irate customers and escalate issues to senior agents or team leaders when necessary
  • Ensure productivity levels are maintained and quality standards are met at all times
  • Perform daily administrative functions and accurately capture required information to various CRM systems
Requirements:
  • Passed Grade 12
  • Fluent in Sepedi (Read, Write, Speak)
  • Fluent in English (Read, Write, Speak)
  • Proficient in MS Office Suite applications
  • Clear Criminal Record
  • Available immediately
  • Fixed Term Contract
  • Own transport (Advantage)
Working Hours:
  • Monday to Friday: 08:00 to 17:00
  • Every second Saturday: 08:00 to 12:00
Location:
  • Sandton

Surgo PTY Ltd is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to maintaining diversity in our appointments and encourage people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, we may not be able to respond to all applicants. If you do not receive feedback within three months, please assume your application was unsuccessful and reapply in the future.



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