Reservations Expert
7 days ago
Sisonke Tourism and Events Services is seeking a Reservations Clerk who embodies excellence in customer service and organization.
Key Job Functions
• Receive and process reservation requests from clients across various channels
• Ensure timely and accurate processing of bookings, cancellations, and modifications
• Develop strong relationships with clients through exceptional communication and problem-solving skills
• Stay informed about our tour offerings, packages, and services to provide expert advice
Collaboration and Teamwork
• Work closely with the operations team to guarantee seamless service delivery and client satisfaction
Qualifications and Skills
• Minimum 2-4 years of experience in customer-facing roles, preferably in reservations or hospitality
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and Google Suite applications
• Strong analytical and problem-solving abilities, with a keen eye for detail
Benefits of Working with Us
• Attractive compensation package, including competitive salary and comprehensive benefits
• Opportunities for professional growth and development in a dynamic tourism company
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