Reservations Expert

7 days ago


Cape Town, Western Cape, South Africa Sisonke Tourism Services Full time

Sisonke Tourism and Events Services is seeking a Reservations Clerk who embodies excellence in customer service and organization.

Key Job Functions

• Receive and process reservation requests from clients across various channels

• Ensure timely and accurate processing of bookings, cancellations, and modifications

• Develop strong relationships with clients through exceptional communication and problem-solving skills

• Stay informed about our tour offerings, packages, and services to provide expert advice

Collaboration and Teamwork

• Work closely with the operations team to guarantee seamless service delivery and client satisfaction

Qualifications and Skills

• Minimum 2-4 years of experience in customer-facing roles, preferably in reservations or hospitality

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office and Google Suite applications

• Strong analytical and problem-solving abilities, with a keen eye for detail

Benefits of Working with Us

• Attractive compensation package, including competitive salary and comprehensive benefits

• Opportunities for professional growth and development in a dynamic tourism company



  • Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full time

    RESERVATIONS MANAGER – FITCAPE TOWN – HYBRIDCOMPETITIVE SALARY PLUS INCENTIVE SCHEMEOur Customer:Our customer, a leading destination specialist for Southern Africa, has entrusted us exclusively to recruit their new Reservations Manager. Renowned for creating bespoke itineraries, they provide seamless ground handling services from arrival to departure....

  • Valuations Expert

    3 days ago


    Cape Town, Western Cape, South Africa Faraday Full time

    We are looking for an experienced Valuations Expert to join our team at Faraday. As a key member of our valuations team, you will be responsible for assisting with financial reporting on a US GAAP and IFRS basis, as well as other important tasks.The ideal candidate will have a strong background in actuarial science, with a minimum of 3 years' experience as a...


  • Cape Town, Western Cape, South Africa SATSA Full time

    Product and Rate ExpertThis position requires someone who has extensive knowledge of rates and products within the tourism industry.Responsibilities:Manage the reservation system and ensure it is updated regularlyAct as a liaison between suppliers and the companyAttend trade shows and other events to stay up-to-date with industry trendsRequirements:5+ years...


  • Cape Town, Western Cape, South Africa Progressive Edge Full time

    **Progressive Edge** is a Cape Town-based SaaS company that empowers restaurants with efficient reservation management solutions. We're seeking a skilled **Customer Support Expert** to join our team and provide expert guidance to clients.About the JobAs a Customer Support Specialist, you will be the go-to expert for our clients, assisting restaurant teams in...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends AgencyThe Legends Agency is a renowned hospitality firm dedicated to delivering exceptional experiences through its skilled team and cutting-edge operations. We are committed to providing unparalleled support to our clients, ensuring seamless interactions from initial inquiry to final resolution.Job SummaryWe seek a highly motivated and...

  • Front Desk Manager

    7 days ago


    Cape Town, Western Cape, South Africa Sisonke Tourism Services Full time

    In this exciting role as a Reservations Clerk at Sisonke Tourism and Events Services, you will play a vital part in delivering world-class customer experiences and driving business results.Key Accountabilities• Manage incoming reservations and inquiries, responding promptly and professionally to client needs• Process bookings, cancellations, and...


  • Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    Luxury Travel OpportunitiesTen Lifestyle Group is a global luxury concierge service, and our travel department is seeking a French speaking Luxury Travel Expert to join our team.We serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. As a key member of our team, you will be responsible for providing exceptional customer service...


  • Cape Town, Western Cape, South Africa Brights Full time

    BenefitsAs a valued member of our team, you will enjoy:A competitive salary packageOngoing training and development opportunitiesA dynamic and supportive work environmentThe opportunity to work with a diverse and inclusive teamWe reserve the right to make changes to these terms and conditions at any time.


  • Cape Town, Western Cape, South Africa Tumaini Consulting Full time

    Join our team as a Financial Reporting Expert with Tax Focus, where you will play a pivotal role in shaping our organization's financial reporting strategy. As a senior professional, you will be responsible for leading various technically oriented statutory reporting deliverables, focusing on compilation of monthly, quarterly, and year-end reporting packs,...


  • Cape Town, Western Cape, South Africa Marriott International Full time

    Job title : Guest Experience Expert (Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience...


  • Cape Town, Western Cape, South Africa Marriott International Full time

    Job title : Guest Experience Expert (Night Receptionist) - Protea Hotel by Marriott Breakwater Lodge WaterfrontJob Location : Western Cape, Cape TownDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an...


  • Cape Town, Western Cape, South Africa Marriott International Full time

    Job title : Guest Experience Expert (Receptionist) - Cape Town Marriott Hotel Crystal TowerJob Location : Western Cape, Cape TownDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...

  • Treasury Expert

    23 hours ago


    Cape Town, Western Cape, South Africa BVNK Group Full time

    Job SummaryWe are seeking a Treasury Analyst to join our finance team. This is a key role that involves developing liquidity forecasts and stress tests to ensure adequate liquidity for operational needs, regulatory reserves, and client funds.Your Skills and QualificationsBachelor's degree in Finance, Economics, or related field.CFA or treasury management...


  • Cape Town, Western Cape, South Africa Marriott International Full time

    Job title : Guest Experience Expert (At Your Service) - Cape Town Marriott Hotel Crystal TowersJob Location : Western Cape, Cape TownDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...


  • Cape Town, Western Cape, South Africa University of Fort Hare Full time

    This role offers an excellent opportunity to work as a Sales and Customer Service Expert in German at the University of Fort Hare. If you possess native-level fluency in German, excellent communication skills, and a passion for delivering exceptional customer experiences, we encourage you to apply.Main Responsibilities:Work on various projects, supporting...


  • Cape Town, Western Cape, South Africa FNB South Africa Full time

    Job title : Exchange Control ConsultantJob Location : Western Cape, Cape TownDeadline : April 06, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo vet and ensure all cross border payments meet the requirements of the South African Reserve Bank (SARB) prior to the payment being released.  To consult with relevant internal and...


  • Cape Town, Western Cape, South Africa Drive South Africa Full time

    About UsDiscover Africa Group is a leading provider of self-drive travel solutions in Southern and East Africa. Our company culture values creativity, collaboration, and personal growth. We offer a unique opportunity for Automotive Travel Solutions Coordinators to join our team and contribute to shaping the future of self-drive tourism in Africa.Job...


  • Cape Town, Western Cape, South Africa FNB Namibia Full time

    Exchange Control Specialist page is loadedExchange Control SpecialistApply locations: Cape TownTime type: Full timePosted on: Posted 2 Days AgoTime left to apply: End Date: March 6, 2025 (9 days left to apply)Job requisition id: R29410Job DescriptionTo submit exchange control applications to the South African Reserve Bank to motivate for payment releases and...


  • Cape Town, Western Cape, South Africa SATSA Full time

    African Ample Assistance is seeking a Contracting ManagerCape Town Southern Suburbs – Office basedAfrican Ample Assistance is an independent, inbound tour operator based in Hout Bay Cape Town, South Africa since 1997. AAA Travel is well-known for providing a unique service, personal attention, and creative travel ideas to their clients.We are looking for a...


  • Cape Town, Western Cape, South Africa Fidelity Services Group Full time

    Overall Purpose of the Job: Were looking for a dynamic Training Specialist to develop and deliver high-impact training programs in a fast-paced environment. If you have a passion for coaching, and driving business results, this is your opportunity to make a difference Key Responsibilities: Deliver technical and product training to enhance agent performance....