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Retail Store Leadership Position

3 weeks ago

Johannesburg, Gauteng, South Africa Top Vitae Full time
Job Description:

The ideal candidate will excel as a Store Manager, providing exceptional customer service by showcasing products and overseeing staff operations.

Key Responsibilities:
  • Schedule and delegate tasks to employees, monitor their performance, and maintain efficient store operations
  • Maintain accurate bank balances and conduct regular cash-ups
  • Prepare daily, weekly, and monthly reports to ensure transparency and accountability
  • Foster strong customer relationships through effective communication and problem-solving
  • Enforce company policies and procedures while promoting a positive work environment
  • Address customer concerns both in-store and over the phone
Requirements:
  • Grade 12/Matric qualification
  • A minimum of 5 years of retail management experience
  • Proficiency in MS Office is essential, with Sage Evolution experience being advantageous
Competencies:
  • Excellent verbal and written communication skills
  • High level of integrity, a passion for team success, and ability to negotiate
  • Detailed-oriented, able to manage time, prioritize tasks, and multitask under pressure
  • Active listening skills and high achieving results-driven approach

Please note that applications without a response within two weeks may be considered unsuccessful.