Retail Store Leadership Opportunities

2 days ago


Johannesburg, Gauteng, South Africa Pro Select Consulting Full time
Job Summary

We are seeking an experienced Retail Store Manager to lead our team in South Africa. This is a great opportunity for someone looking to take on new challenges and responsibilities.

About the Role
  • The successful candidate will oversee staff activities, provide training, and ensure employees follow store policies.
  • They will create and manage work schedules to ensure adequate staffing levels during busy and slow periods.
  • Evaluate employee performance, provide feedback, and conduct performance reviews.
  • Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
  • Address and resolve customer issues, sometimes escalating them to higher management if necessary.
  • Monitor sales performance and help achieve store sales targets.
  • Oversee inventory levels, stock replenishment, and manage stocktake processes.
  • Ensure that products are displayed according to company standards to maximize sales.
  • Ensure the store is clean, organized, and adheres to health and safety regulations.
  • Oversee cash transactions, manage cash registers, and ensure accuracy in financial operations.
  • Responsible for opening and closing the store, including securing premises and handling alarm systems.
  • Generate and analyze sales reports to inform business decisions.
  • Communicate with higher management regarding store performance, challenges, and strategies for improvement.
What We Offer

Our estimated salary range for this position is R450,000 - R600,000 per annum, depending on experience.

Requirements
  • A proven track record as a retail store manager or similar role.
  • Excellent leadership and communication skills.
  • Ability to motivate and develop a team.
  • Strong problem-solving and analytical skills.
  • Experience with sales analysis and reporting.


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