Senior Retail Store Manager
7 days ago
We are seeking a highly skilled and experienced Senior Retail Store Manager to lead our retail branch in the hunting and outdoor industry. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and driving sales growth.
Key Responsibilities:- Lead, motivate, and mentor a team of sales associates, customer service representatives, and support staff to achieve sales targets and drive revenue growth.
- Oversee daily operations of the branch, including inventory management, sales, customer service, and maintenance, ensuring efficient store layout and product displays that maximize customer engagement and sales.
- Identify, evaluate, and manage strategic risks and opportunities, ensuring compliance with company and industry policies and procedures.
- Champion a customer-centric approach, ensuring that all customers receive exceptional service and have a memorable shopping experience, handling escalated customer concerns and feedback effectively.
- Fully bilingual in both English and Afrikaans, with excellent interpersonal and communication skills.
- Proven experience (3-5 years) in retail management, preferably in the hunting and outdoor industry, with a strong understanding of the industry trends and products.
- Ability to analyse data, identify trends, and make informed decisions, with strong problem-solving and decision-making abilities.
- Able to lead by example, promoting a culture of continuous learning and professional development within the team.
- Strong leadership and team-building skills, with the ability to inspire and motivate others.
- A competitive salary of R550,000 - R650,000 per annum, depending on experience.
- A comprehensive benefits package, including medical aid, retirement annuity, and life insurance.
- The opportunity to work for a dynamic and growing company in the retail industry, with a focus on delivering exceptional customer service and driving sales growth.
- Ongoing training and development opportunities, to ensure you remain up-to-date with the latest industry trends and best practices.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds and cultures. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.
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