Hotel Room Booking Coordinator

2 months ago


Worcester, Western Cape, South Africa Wild Dreams Hospitality Full time
Job Title: Reservationist

We are seeking a highly skilled and experienced Reservationist to join our team at Wild Dreams Hospitality.

Key Responsibilities:
  • Booking of hotel rooms for guests: Ensure seamless room bookings and allocations for our valued guests.
  • Working with booking agents: Collaborate with external booking agents to secure room bookings and optimize revenue.
  • Performing site inspections: Conduct regular site inspections to ensure our hotel facilities meet the highest standards.
  • Communicating with guests and colleagues: Provide exceptional customer service and communicate effectively with colleagues to ensure smooth operations.
  • General administrative tasks: Perform various administrative tasks to support the smooth operation of the front desk.
Requirements:
  • Grade 12: A minimum of a Grade 12 qualification is required.
  • Relevant qualification in a hospitality field: A relevant qualification in a hospitality field is preferred.
  • Previous experience in a similar role: Previous experience in a similar role is essential.
  • Engaging and professional: Must be engaging and professional with a well-groomed appearance.
  • Reliable and hardworking: Should be reliable and hardworking.
  • Excellent communication skills: Must have excellent communication skills in Afrikaans and English.
  • Willingness to work hospitality hours: Must be willing to work hospitality hours, including weekends and public holidays.
  • Computer literacy: Should be computer literate.
  • Previous experience using OPERA software: Previous working experience using OPERA software would be beneficial.


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