Welcome Center Coordinator

3 days ago


Pretoria, Gauteng, South Africa Planet Fitness (Pty) Ltd. Full time

Club Overview:

Welcome to Planet Fitness (Pty) Ltd., where we're dedicated to providing a judgement-free zone for our members to achieve their fitness goals. Our state-of-the-art facilities and friendly staff create a motivating environment that helps our members feel comfortable and confident.

Job Description:

  • Responsible for managing the Welcome Desk/Reception area, including cash handling, membership sales, and guest services.
  • Provide exceptional customer service, resolving issues promptly and professionally.
  • Support the club's marketing efforts by promoting programs and services.
  • Collaborate with other departments to achieve club goals and objectives.
  • Maintain accurate records and reports, as required.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • 1+ year of experience in a customer-facing role, preferably in a fitness or hospitality environment.
  • Proven track record of delivering exceptional customer service and working effectively in a team environment.
  • Strong communication, problem-solving, and conflict resolution skills.
  • Able to work flexible hours, including evenings and weekends.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in people's lives.


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