Technical Product Content Specialist
16 hours ago
We are seeking an experienced Technical Product Content Specialist to join our team at Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC. This is a critical role that requires someone who is passionate about delivering high-quality training and product knowledge to our sales and support teams.
About the RoleThe successful candidate will be responsible for providing detailed training on new products, conducting user acceptance testing, and ensuring that product delivery and quality meet our excellent standards. You will also work closely with our product team and development teams to identify areas for improvement and implement changes as needed.
Main Responsibilities- Deliver high-quality training programs to internal and external customers
- Conduct user acceptance testing to ensure product quality and functionality
- Work closely with product and development teams to identify areas for improvement
- Develop and manage project plans to ensure timely completion of projects
- Coordinate meetings and work sessions to facilitate communication and collaboration among teams
- Liaise with business stakeholders to elicit and validate customer requirements
To be successful in this role, you will need:
- A relevant degree or diploma, or equivalent work experience
- Previous training and user acceptance testing experience
- An ETDP qualification would be advantageous
- 5-7 years of related work experience as a technical trainer/support tester
- 5 years' experience in a technical-focused role
- 5 years' experience in the telematics industry required
$80,000 - $110,000 per annum, depending on experience
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