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Customer Service Representative
1 week ago
The Shoprite Group of Companies seeks driven and results-oriented candidates for key positions in their pharmacy operations.
About the Position:
- Engage with customers, offering expert advice on our extensive range of health-related products.
- Analyze customer behavior and identify trends to inform future business decisions.
- Lead by example, demonstrating exceptional customer service skills and adherence to company policies.
- Contribute to the development of strategies to enhance customer satisfaction and loyalty.
We strive to create a culture where every employee feels valued, respected, and empowered to succeed.
Primary Responsibilities:
- Provide superior customer service, responding promptly to queries and resolving issues effectively.
- Improve processes and systems to increase efficiency and productivity.
- Develop and implement marketing campaigns to promote our products.
- Collaborate with the management team to set departmental goals and objectives.
