Customer Relationship Manager
3 days ago
Job Summary
We are seeking a highly skilled Account Leader to join our team at Service Solutions. As an Account Leader, you will be responsible for developing and implementing strategies to drive business growth and increase client satisfaction.
Key Responsibilities:
- Develop and implement account plans to achieve business objectives.
- Build and maintain strong relationships with clients through regular communication and site visits.
- Collaborate with internal teams to ensure seamless customer experience and effective account management.
- Identify and pursue opportunities for upselling and cross-selling additional products or services to existing clients.
- Monitor and report on key performance indicators to ensure accountability and continuous improvement.
Qualifications and Skills:
- Proven track record of success in account management or a related customer-facing role.
- Excellent communication and presentation skills, both verbal and written.
- Strong analytical and problem-solving skills to drive business results.
- Ability to work independently and collaboratively as part of a team.
- Proficiency in using various software applications and tools for client management and reporting.
About Our Company:
At Service Solutions, we are committed to delivering exceptional service and building long-term relationships with our clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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