Operations Coordinator Specialist

2 weeks ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

West Coast Personnel is a leading provider in the heavy haulage and crane hire industry, offering Mobile Crane Hire, Rigging Services, Crane Truck Hire, and Transport and Heavy Haulage services.

We are seeking an experienced Operations Coordinator to join our team, responsible for ensuring seamless day-to-day operations and providing exceptional customer service.

This role offers a competitive salary of approximately R 50,000 - R 70,000 per annum, depending on experience.

Key Responsibilities:
  • Documentation and Permits:
    • Manage permits and ensure timely renewals
    • Handle MPT Induction slips, medicals, operator certificates, and MPT permits
    • Apply for and renew vehicle licenses, arrange roadworthy checks, and register and license new vehicles
    • Apply for and manage abnormal permits, traffic escorts, Transnet Harbour Discs (TEE, TRT, Target), and Transnet Access Cards
  • Invoicing and Client Communication:
    • Prepare and send invoices to clients
    • Arrange new medicals, operator certificates, load test certificates, and sling/shackle certificates
    • Maintain organized records of all bookings, permits, certificates, and client communications
  • Coordination and Logistics:
    • Organize operators and drivers for new jobs
    • Coordinate driver logistics for collections and drop-offs
    • Manage accommodations, payments, food money, and sleep-out arrangements for operators working late or away
    • Print and update booking sheets monthly
  • Resource Management:
    • Order and manage inventory for slings, shackles, diesel, electricity, and tyres
    • Handle sub-hires and arrange breakdown services with LMS
    • Update and maintain fleet operation sheets daily
  • Digital Record Keeping:
    • Save and manage documents on OneDrive, including medicals, operator certificates, crane/sling certificates, licenses, IDs, passports, appointment letters, quotes, pro-formas, invoices, and bookings
    • Ensure all files and records are up-to-date and accessible
  • Financial Administration:
    • Write out hire contracts and ensure time sheets are received and processed
    • Check clock cards daily and send excel reports
    • Keep an updated list of all PPE
    • Manage diesel and workshop order numbers
    • Allocate payments to customer and supplier accounts using online Pastel
    • Send monthly statements and assist with any queries from customers and suppliers


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