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Application Support Team Lead

2 months ago

Cape Town, Western Cape, South Africa RTT Full time

Key Responsibilities:

The Application Support Manager will be responsible for establishing, leading, and managing a 24/7 Application Support team that supports the end users of the suite of applications developed and used by our company to manage the on-demand delivery process.

This role requires a proactive leader with strong technical expertise, excellent problem-solving skills, and the ability to manage and mentor a team in a fast-paced environment.

The role works in close collaboration with project teams and functional units to deliver application support and ensure IT operations run smoothly.

Ideal Candidate Qualifications:

  1. Experience in application support, incident management, and continuous improvement processes