Care Team Lead

5 days ago

Cape Town, Western Cape, South Africa Faircape Full time

Exceptional Opportunity at Faircape Health

About Us

Faircape Health is a leading provider of luxury healthcare services in the Western Cape, with six world-class facilities located within prime retirement villages. Our mission is to deliver exceptional care and support to our residents, and we are seeking a highly skilled Care Team Lead to join our esteemed team.

Role Overview

The Care Team Lead will play a vital role in providing ongoing support, guidance, and training to our carer team, ensuring they are motivated and empowered to deliver compassionate care at all times. This is an exciting opportunity for a seasoned leader to make a meaningful impact and lead a team of dedicated professionals.

Key Responsibilities:
  • Lead and supervise the carer team to deliver outstanding physical, social, and emotional support to all residents.
  • Ensure care plans are properly executed and charted on our online internal system.
  • Maintain compliance with company policies and procedures, reporting any non-compliance to the Carer Manager.
  • Conduct probation assessments and ensure performance documentation is completed and submitted timeously.
  • Address disciplinary issues by investigating incidents, logging them with HR, and issuing necessary outcomes in accordance with our guidelines.
Requirements

To be successful in this role, you will possess:

  • Exceptional leadership and managerial abilities.
  • Highly developed skills in time management and organization.
  • Effective task prioritization and management.
  • Competence in guiding and supporting team members.
  • Adaptability and flexibility in various situations.
  • Responsibility and accountability.
  • Excellent critical thinking and problem-solving abilities.
  • Accurate adherence to instructions and protocols.
  • Outstanding interpersonal skills.
  • Proficient in computer use.
  • A professional demeanor and etiquette.
  • The ability to perform well under pressure.
Compensation Package

We offer a competitive salary package, including:

  • A monthly salary of R 18,000 (Cost to Company) based on qualifications, experience, and market-related factors.
  • Bonus payments every three months based on individual performance and company performance.
  • Long service leave.
  • Discounts on internet packages.
  • Wellness programs, including regular health screening.
How to Apply

If you are a results-driven leader with a passion for delivering exceptional care, please submit your application, including written references, through our online platform. We look forward to reviewing your application and discussing this opportunity further.

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