Gaming Operations and Technology Director
1 month ago
Initiate International is seeking a highly skilled Gaming Operations and Technology Manager to join its team in Johannesburg. This role is pivotal in ensuring the delivery of a high-quality gaming experience on MGA licensed platforms.
Key Responsibilities:- Oversee and manage the game operations compliance process to ensure seamless delivery of games.
- Regularly review and update policy documentation to ensure regulatory compliance.
- Ensure games comply with MGA regulations, including testing 10% of games before launch and on an ongoing basis.
- Collect and securely store all RNG and RTP certificates for audit purposes.
- Develop and maintain game product policies and procedures.
- Monitor adherence to game operation policies and procedures.
- Track data to ensure games are not accessible in blocked or restricted regions.
- Manage the complete gaming product lifecycle.
- Ensure Game Service Provider contract compliance is documented and adhered to.
- Lead the integration and onboarding of new game service providers.
- Oversee the technical release of games on the platform.
- Conduct market research to identify gameplay trends.
- Manage the integration of Game Service Providers in collaboration with WHG.
- Optimize game placement to achieve high profitability.
- Prepare reports and analytics on gameplay, profitability, customer trends, and the effectiveness of promotions.
- Ensure timely billing and payments to Game Service Providers.
- Plan and coordinate GSP migrations.
- Manage migration projects to ensure completion within set timelines.
- Monitor game functionality, RTP, interruptions, and payouts for big wins and jackpots.
- Triage game support inquiries from various departments.
- Maintain an approved list of games categorized by type, RTP, profitability, status, and positioning.
- Update the business and website regarding new and retiring games.
- Manage communication across the business related to games, reporting, technical support, compliance, and testing.
- Must have experience in the gambling industry.
- Comprehensive knowledge of regulatory requirements and compliance, particularly in responsible gambling.
- Strong communication and problem-solving abilities.
- Experience with Microsoft Teams & SharePoint.
- Previous experience working with 3rd party game providers.
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Director of Gaming Operations
1 month ago
Sandton, South Africa Initiate International Full timeJob Title: Director of Gaming OperationsInitiate International is seeking a seasoned Director of Gaming Operations to lead our gaming operations team in Johannesburg. As a key member of our Executive Committee, you will be responsible for shaping and driving exceptional gaming operational excellence.Key Responsibilities:Develop and implement operational...
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Gaming Operations and Technology Director
3 weeks ago
Sandton, South Africa Initiate International Full time**Gaming Operations and Technology Manager Role at Initiate International**Initiate International is seeking a highly skilled Gaming Operations and Technology Manager to join its growing team in Johannesburg. This critical role plays a pivotal part in ensuring the delivery of a high-quality gaming experience on MGA licensed platforms.The successful candidate...
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Gaming Operations and Technology Manager
2 months ago
Sandton, South Africa Initiate International Full timeAs the company continues to expand rapidly, it is seeking a Gaming Operations & Technology Manager in Johannesburg to join its growing team. This department is pivotal in ensuring the delivery of a high-quality gaming experience on MGA licensed platforms.The primary focus of this role is to ensure the successful delivery of a superior gaming product across...
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Sandton, South Africa Initiate International Full timeAbout Initiate International:Initiate International is a pioneering organization that specializes in the development and management of cutting-edge gaming solutions. We are committed to delivering exceptional results and setting industry standards.Job Title: Senior Director of Gaming Operations StrategyWe are seeking an experienced Senior Director of Gaming...
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Game Operations and Technology Specialist
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Sandton, South Africa Initiate International Full timeAbout UsAt Initiate International, we are committed to delivering exceptional gaming experiences on MGA licensed platforms. Our team is expanding rapidly, and we are seeking a skilled Gaming Operations and Technology Specialist in Johannesburg to join our dynamic group.
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Head of Gaming Operations
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