Problem and Escalation Specialist

Job Title: Problem and Escalation ManagerAbout the Role:The Problem and Escalation Manager is a critical position at NTT DATA, responsible for ensuring the smooth operation of our IT services. This role requires a unique blend of technical expertise, analytical skills, and excellent communication abilities.Key Responsibilities:Root Cause Analysis: Conduct...

Job Title: Problem and Escalation ManagerAbout the Role:The Problem and Escalation Manager is a critical position within NTT DATA, responsible for ensuring the smooth operation of our IT services. This role requires a strong analytical mind, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...

Job Title: Problem and Escalation ManagerAbout the Role:The Problem and Escalation Manager is a critical position at NTT DATA, responsible for ensuring the smooth operation of our IT services. This role requires a high level of technical expertise, excellent problem-solving skills, and strong communication abilities.Key Responsibilities:Root Cause Analysis:...

Job SummaryAs an IT Incident and Problem Resolution Specialist at FirstRand Bank Limited, you will play a critical role in ensuring the smooth operation of our IT services. Your primary responsibility will be to identify, analyze, and resolve technical incidents and problems that may impact our business operations.Key ResponsibilitiesBuild and maintain...

Job Title: IT Problem Management SpecialistAt EQ Plus, we are seeking an experienced IT Problem Management Specialist to join our team. The successful candidate will be responsible for ensuring the reliability of our IT services, reducing losses and costs caused by service unavailability or degradation, and fulfilling service quality targets.Key...

Job Title: Problem Resolution SpecialistJob SummaryA 1L Realization (Pty) Ltd is seeking a skilled Problem Resolution Specialist to join our team. The successful candidate will be responsible for managing and resolving complex technical issues within our FinTech environment.Key ResponsibilitiesManage and resolve technical issues within our FinTech...

About the RoleNTT DATA is seeking a seasoned IT Problem Management Specialist to join our team. As a seasoned subject matter expert, you will be responsible for researching the root causes of incidents and analyzing trends or historical data of incidents and services.Key Responsibilities:Responsible for analyzing incident trends, identifying repeat...

About the RoleThe Problem Management Analyst is a seasoned subject matter expert responsible for researching the root causes of incidents. This role engages in proactive problem management by analyzing trends or historical data of incidents and services.Key Responsibilities:Responsible for analyzing incident trends, identifying repeat incidents, and...

Job Summary:Problem Management AnalystThis role is responsible for researching the root causes of incidents and facilitating proactive problem management. The Problem Management Analyst will analyze trends or historical data of incidents and services to identify potential problems.Key Responsibilities:Responsible for analyzing incident trends, identifying...

Job SummaryFACT is seeking a skilled Network Operations Specialist to monitor and maintain our network infrastructure.Key ResponsibilitiesMonitor network/service alarms and complaints from customers.Dispatch tickets and track their progress until closure.Evaluate alarms and complaints, escalating issues to stakeholders as necessary.Supervise personnel to...

{"title": "Financial Operations Specialist", "content": "Key ResponsibilitiesAs a Financial Operations Specialist, you will be responsible for receiving and processing Equity Derivative (EQD) trades with manual intervention settlement instructions. This involves verifying trade details, confirming counterparties, and handling unique or complex settlement...

Helpdesk Technician Job DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary.Key Responsibilities:Provide technical support and...

Job SummaryWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Numata. As a key member of our Service Desk, you will be responsible for providing exceptional technical support to our end-users, resolving common issues, and escalating more complex problems to higher-level support.Key ResponsibilitiesProvide...

Job OverviewNTT DATA is seeking a highly skilled TS Implementation Engineer to provide technical support to our clients. As a key member of our team, you will be responsible for remotely supporting clients within service level agreements (SLAs), installing and configuring software and hardware, resolving incidents, and performing root cause analysis.Key...

Job OverviewNetwork Infrastructure SpecialistNTT DATA is seeking a Network Infrastructure Specialist to join our team. As a Network Infrastructure Specialist, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.Key Responsibilities:Monitor client infrastructure and...

{"text": "Job Title: Client Support SpecialistJob Summary: We are seeking a highly skilled Client Support Specialist to join our team.As a Client Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring their queries are resolved promptly and efficiently.Key Responsibilities:Maintain defined legal, statutory and...

About the Role:We are seeking a highly skilled Software Engineer to join our team. The ideal candidate will have a strong background in software development and problem-solving skills.Key Responsibilities:Design and develop software applications using a variety of programming languages.Collaborate with cross-functional teams to identify and prioritize...

Job SummaryProfessional Resources Partners Pty Ltd is seeking a skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support to customers, assisting them with hardware and software issues via phone and email. This role involves visiting customers to resolve technical problems and working...

Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to provide high-quality technical support to staff members. The ideal candidate will possess excellent problem-solving skills, a strong understanding of PC and Apple Hardware, and the ability to work effectively in a team environment.Key Responsibilities:Maintain and...

Job OverviewNTT DATA is seeking a skilled Technical Implementation Specialist to join our team.The successful candidate will be responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLA). This will involve performing configurations, action installations and attending to break/fix events.Key...