Retention Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Telebest Full time
Job Title: Retention Consultant - Budget

Telebest is seeking a skilled Retention Consultant to join our team in the Budget department. As a key member of our team, you will be responsible for providing exceptional customer service while identifying opportunities to secure new business or support retention.

Key Responsibilities:

  • Deliver a high-quality service to customers, identifying opportunities to secure new business or support retention.
  • Set clear objectives for each call and ask relevant questions to evaluate the customer's level of interest.
  • Identify the products or services that best meet the customer's stated needs.
  • Maintain a deep understanding of Telebest's policies and procedures, as well as relevant regulatory codes and codes of conduct.
  • Utilize performance management systems to enhance personal performance.
  • Stay up-to-date with relevant technology, external regulations, and industry best practices.

Requirements:

  • Matric or SAQA accredited qualification - essential.
  • Regulatory exam 5 would be advantageous.
  • 1 year sales experience - essential.
  • 1 year retentions experience - advantageous.

  • Retention Specialist

    1 month ago


    Johannesburg, Gauteng, South Africa Telebest Full time

    Telebest is seeking a skilled Retention Specialist to join our team in the Budget department. As a Retention Specialist, you will play a crucial role in identifying opportunities to secure new business or support retention, while providing a quality service to customers.Key Responsibilities:Develop and implement effective strategies to retain existing...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    {"Job Title": "Insurance Retention Specialist", "Job Description": "Key ResponsibilitiesAs an Insurance Retention Specialist at Energy at Work Projects, you will be responsible for exercising dynamic and innovative retention methods to retain our clients. This includes identifying opportunities to downgrade or reduce cover, offering discounts, and analyzing...

  • Retention Specialist

    1 month ago


    Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    About the RoleWe are seeking a highly skilled Retention Specialist to join our team at Energy at Work Projects. As a key member of our team, you will play a crucial role in developing and implementing innovative retention strategies to drive business growth and customer satisfaction.Key ResponsibilitiesInnovative Retention Strategies: Develop and deploy...


  • Johannesburg, Gauteng, South Africa Initiate International Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Senior CRM Retentions Specialist to join our dynamic team at Initiate International. As a key member of our retention marketing department, you will play a vital role in developing and executing strategies to retain and nurture our existing player base.Key ResponsibilitiesCollaborate with...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Unlock a Thriving Career in RetentionAt Energy at Work Projects, we're seeking a skilled Insurance Retention Specialist to join our team. As a key member of our customer service team, you'll play a vital role in developing and implementing innovative retention strategies to drive business growth.Key Responsibilities:Innovative Retention Strategies: Design...


  • Johannesburg, Gauteng, South Africa Initiate International Full time

    Job SummaryWe are seeking a highly skilled Senior CRM Retention Specialist to join our dynamic team at Initiate International. As a key member of our retention marketing department, you will play a vital role in managing and enhancing player engagement, retention, and loyalty.Key ResponsibilitiesStrategic Planning: Collaborate with cross-functional teams to...


  • Johannesburg, Gauteng, South Africa Initiate International Full time

    Job Title: Senior CRM Retentions SpecialistInitiate International is seeking a highly skilled Senior CRM Retentions Specialist to join our dynamic team in Johannesburg. As a key member of our retention marketing department, you will play a vital role in enhancing player engagement, retention, and loyalty.Key Responsibilities:Collaborate with cross-functional...


  • Johannesburg, Gauteng, South Africa Initiate International Full time

    Job Title: Senior CRM Retentions SpecialistInitiate International is seeking a highly skilled Senior CRM Retentions Specialist to join our dynamic team in Johannesburg. As a key member of our retention marketing department, you will play a vital role in managing and enhancing player engagement, retention, and loyalty.The ideal candidate will have a thorough...


  • Johannesburg, Gauteng, South Africa Telebest Full time

    Job Title: Retention Consultant - BudgetTelebest is seeking a skilled Retention Consultant to join our team in the Budget department. As a key member of our team, you will be responsible for providing exceptional customer service while identifying opportunities to secure new business or support retention.Key Responsibilities:Deliver a high-quality service to...


  • Johannesburg, Gauteng, South Africa The Engin Room Direct Solutions (Pty) Ltd Full time

    About the RoleThe Insurance Retention Agent will be responsible for interacting with existing customers to perform various retention-related activities, including cross-selling, suggesting alternative products, resolving customer queries and unhappiness, and providing product education to maximize customer experience and positively impact retention.Key...


  • Johannesburg, Gauteng, South Africa Telebest Full time

    Telebest Opportunity: Retentions Consultant - BudgetWe are seeking a skilled Retentions Consultant to join our team in the Budget department. As a key member of our team, you will be responsible for providing exceptional customer service while identifying opportunities to secure new business or support retention.Key Responsibilities:Deliver a high-quality...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Job Title: Retentions ConsultantEnergy at Work Projects is seeking a skilled Retentions Consultant to join our team. As a Retentions Consultant, you will play a crucial role in retaining our clients and growing our existing customer base.Key Responsibilities:Dynamic Retention Methods: Develop and implement innovative retention strategies to retain our...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Job Title: Retentions ConsultantEnergy at Work Projects is seeking a skilled Retentions Consultant to join our team. As a Retentions Consultant, you will play a crucial role in retaining our clients and growing our existing customer base.Key Responsibilities:Develop and implement innovative retention strategies to minimize policy cancellations and maximize...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Unlock Your Potential as a Retention ConsultantAt Energy at Work Projects, we're seeking a skilled Retention Consultant to join our team. As a key member of our customer service team, you'll play a vital role in developing and implementing innovative retention strategies to ensure our valued clients remain with us.Key Responsibilities:Design and deploy...


  • Johannesburg, Gauteng, South Africa Kaelo Full time

    Job Title: Client Relations SpecialistWe are seeking a highly skilled Client Relations Specialist to join our team at Kaelo. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring exceptional client satisfaction.Key Responsibilities:Develop...


  • Johannesburg, Gauteng, South Africa Curiska Full time

    Job Title: Internal Sales SpecialistCuriska is seeking a highly motivated and results-driven Internal Sales Specialist to join our dynamic team. As an Internal Sales Specialist, you will be responsible for driving sales, managing client relationships, and supporting our team in achieving business growth.Key Responsibilities:Sales and Business Development:...

  • Product Specialist

    4 days ago


    Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full time

    About the RoleWe are seeking a highly skilled Product Specialist to join our team at FirstRand Bank Limited. As a Product Specialist, you will be responsible for providing specialist product advice and support to our customers.Key ResponsibilitiesOversee the development, enhancement, and maintenance of our Wellness platform and Health Insurance...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    TalentCru's Exciting Opportunity:We are seeking a highly skilled and organized Learner Retention Coordinator to join our team at TalentCru. As a key member of our organization, you will play a vital role in ensuring the success of our learners and host sites.Key Responsibilities:Host Site Placements:Identify and secure suitable host sites for learner...


  • Johannesburg, Gauteng, South Africa Ad Talent Full time

    Job Title: Media Sales SpecialistWe are seeking a highly skilled Media Sales Specialist to join our team at Ad Talent. As a Media Sales Specialist, you will be responsible for driving our advertising initiatives across radio and television within your portfolio to achieve your target.Key Responsibilities:Develop and implement a sales strategy to grow a...


  • Johannesburg, Gauteng, South Africa Network Contracting Full time

    Job Title: Technical Support Specialist Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Network Contracting Solutions. As a Technical Support Specialist, you will be responsible for providing advanced technical assistance to users, managing accounts and permissions, troubleshooting issues, and maintaining the...