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Restaurant Operations Manager

2 months ago

Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

Isilumko Staffing (JHB) is seeking a skilled Restaurant Operations Manager to oversee daily restaurant operations and lead a team of staff to achieve business objectives.

Key Responsibilities:

People Management: Lead and motivate staff to ensure high levels of customer satisfaction and employee engagement.

Store and Food Sanitation: Maintain a clean and safe environment for customers and staff.

Customer Satisfaction: Ensure high levels of customer satisfaction through effective customer service and relationship building.

Food Safety: Implement and maintain high food safety standards.

Administration: Manage store administration duties, including budgeting and forecasting.

Budget Management: Manage store budgets to ensure profitability.

Staff Training and Development: Provide ongoing training and development opportunities for staff to enhance their skills and knowledge.

Requirements:

  • Matric / Grade 12
  • Clear criminal and credit record
  • Excellent people skills and leadership skills
  • Ability to work on systems and manage budgets
  • Proven track record of success in a similar role
  • Excellent English communication skills