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Commercial Operations Lead

2 weeks ago

Sandton, South Africa Pnet Full time
Head of Commercial Operations

We are seeking a seasoned professional to lead our Commercial Operations function and drive business growth through strategic sales initiatives.

The ideal candidate will possess a deep understanding of sales organisations, sales performance, product performance, competitor analysis, pricing, and other commercial aspects of running a mid-size online or similar business.

The Head of Commercial Operations will work closely with the Country Director to support all commercial operations and enable sales teams to sell more efficiently and effectively.

  • Provide strategic direction and insights to inform business decisions and drive growth.
  • Foster a culture of innovation, open communication, and collaboration across all areas of the business.
Key Responsibilities
  1. Develop and implement strategies to drive sales growth, improve efficiency, and increase customer satisfaction.
  2. Manage and mentor a high-performing team of sales professionals to achieve exceptional results.
  3. Analyse sales and financial data to identify trends, opportunities, and areas for improvement.
  4. Design and implement commercial opportunities to strengthen our market position and improve sales cycles.
  5. Monitor competitor activities and provide feedback to the management team on opportunities and threats.
  6. Evaluate and implement technologies to streamline operations and enhance productivity.
  7. Collaborate with cross-functional teams to deliver strategic projects and drive business outcomes.
Requirements
  • Proven track record of success in sales and commercial operations, including managing teams in multiple locations.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
  • Excellent communication and influencing skills, with the ability to present at all levels.
  • Ability to think strategically and drive business growth through innovative solutions.