Operations Manager

7 days ago


Sandton, South Africa Tsebo Group Full time

**About Us**:
We are currently looking for an Operations Manager in our Commercial space in Gauteng province, to oversee the daily workings of the organisation operations. Responsible to maintain a high-quality standard of organisations deliverables in line with site specific SLA’s. Responsible to manage client relations and develop the site management. Ensure sites are managed according to budgeted costings and growth targets.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- Operations and Service Delivery
- Act with utmost urgency when attending to any client request.
- Best allocate the resources of the contract to achieve maximum catering output. Where the SLA stipulates resource requirements, these must be adhered to.
- Output based contracts must be managed efficiently.
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
- New units to be opened according to company policies and procedures and Tsebo standards are implemented.
- Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met
- Responding to clients and management request timeously and providing necessary action required.
- Ensure monthly completion of reports required for specific services as agreed with clients. This may include inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by management and/or completion of client monthly surveys. It may also include client specific requirements.
- Responsible to effectively communicate and filter company information to contract managers who needs to filter down to their staff.
- Responsible to regularly keep your line management informed of pertinent issues relating to your contracts. Labour Management with reference to recruitment and new appointments, policies, procedures and deadlines to be adhered to.
- Operations managers are responsible to ensure that PCO’s abide by the company disciplinary code and that this is consistently applied.
- To hold regular performance appraisals with all management staff reporting to you, identify areas for development and training needs. Health and Safety
- Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. Unit Finance
- Ensure the Hygiene & Pest control division is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses
- Ensure that only accredited suppliers and approved products are used
- Compile accurate budgets and forecasts in line with company deadlines
- Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action. Provide correct and valid reasons in unit finances along with the necessary recovery within a reasonable time period.
- Actively manage unit leave liability and leave plans according to company policies and targets. Check that leave balances reflects correctly on the company reports.
- Continually identify potential of additional business within existing contracts and One-off catering opportunities. General
- To constantly be aware of current trends and new innovation in the industry and make suggestions how these could be implemented in the business.
- To maintain a high standard of morale and motivation through good communication skills
- To attend meetings, training sessions and conferences when required
- To ensure that the company’s objectives are achieved
- To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR
- Operations managers are to ensure that our THS brand is protected and represent it professionally at all times.

**Skills and Competencies**:

- Minimum of 15 - 20 years’ experience in a similar environment on middle management lev



  • Sandton, South Africa Farm Manager SA Full time

    **Sandton Area - Gauteng**: Our client is looking for a Farm Business Manager to join the team. This is a mid-level position. **MINIMUM REQUIREMENTS** - Qualification in Agricultural Management advantageous - At least 3 years’ experience at a management level of an agri business - Previous experience with berry/ strawberry farming advantageous - Previous...

  • Operations Manager

    5 days ago


    Sandton, South Africa C40 Cities Full time

    A dynamic investment manager, committed to delivering exceptional risk-adjusted returns, is seeking a skilled Operations Manager to join their growing team in Johannesburg.As a valued member of the Operations Division in this thriving and innovative investment firm, the primary focus of this position is to oversee the company's operational activities,...

  • Operations Manager

    1 week ago


    Sandton, South Africa The Independent Institute of Education Full time

    The IIE (Pty) Ltd is the registered provider of higher education which is offered through the following educational brands: Varsity College, Vega, Rosebank College and IIE MSA. The Central Academic Team (CAT) of The Independent Institute of Education is responsible for the academic leadership and governance of the work done at the brands while each brand is...

  • IT Operations Manager

    2 weeks ago


    Sandton, South Africa HR Genie Full time

    Our Client a Global tech firm is seeking an IT Operations Manager to join their team in Sandton. They offer stability, growth, attractive salary along with benefits and an excellent working environment. As an IT Operations Manager, you'll be responsible for the day-to-day running of our internal infrastructure. This will include managing all aspects of our...

  • Operations Manager

    4 days ago


    Sandton, South Africa Tsebo Group Full time

    **About Us**: **_ Do you want to take your career to the next level? Look no further than Fedics._** Fedics combines a passion for quality with a commitment to breaking the mould of predictable corporate catering. Our dedication to originality allows us to deliver memorable, brand-building culinary experiences with a personalised take on international food...

  • Operations Manager

    4 weeks ago


    Sandton, South Africa Excellerate JHI Full time

    **Who we are** We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and...


  • Sandton, South Africa Bidvest Bank Full time

    **Primary Purpose** To facilitate and monitor the adequate and effective management of operational risk throughout the organization as a second line of defense, including Business Continuity Management and Disaster Recovery in collaboration with IT. **Minimum Requirements** Qualification - B Com Degree or equivalent Degree in Accounting or Economics -...


  • Sandton, South Africa J Smith Collier & Associates Full time

    Responsible for managing the technical service-related operations for the organization and provides high-level technical support to customers and or staff. Duties and Responsibilities: Your duties and responsibilities will include, but will not be limited to the following: Vendor Management: - Improve operational management systems, processes and best...


  • Sandton, South Africa Nimble Credit Solutions Full time

    **OPERATIONS MANAGER: SPECIALISED COLLECTION - JOHANNESBURG**: Reporting to: National Operations Executive Location: Sandton, Johannesburg **ABOUT US**: Nimble Group is a specialist financial services firm that provides credit solutions to debtors from established credit grantors across the banking, retailer, and service-providing...


  • Sandton, South Africa Alexforbes Full time

    Alexforbes is seeking a seasoned Security Operations Manager to join our team. This is a leadership position that requires a strong technical background in security operations, as well as excellent communication and interpersonal skills.About the Role:The successful candidate will be responsible for managing and monitoring the performance of our security...


  • Sandton, South Africa E-XHALE Full time

    **Job description** Key duties: - Manage incoming and outgoing cargo (import, export and logistics) - Staff management of both sales, admin and marketing teams (planning, supervision and day-to-day problem solving) - Management of operational expenses - Inventory & debtors Control - Effective cash flow management - Monitor the compliance of the operational...


  • Sandton, South Africa CONQA Group Full time

    We are a global consulting, event management and leadership development organisation that focuses within elite sport and corporate sectors. We offer a wide range of sports and business leadership initiatives such as focus groups, leadership programmes, as well as consulting services. Our three main programmes are the Elite Sport Summit, which takes place in...


  • Sandton, South Africa Mike's Kitchen Franchising Full time

    Job Description: Restaurant Operations ManagerMike's Kitchen Franchising is seeking a highly skilled Restaurant Operations Manager to oversee the day-to-day operations of our new restaurant in Rivonia. As a key member of our management team, you will be responsible for ensuring seamless kitchen operations, maintaining high-quality food standards, and...


  • Sandton, South Africa Sovereign Realty & Management LLC. Full time

    Restaurant Operations ManagerSovereign Realty & Management LLC is looking for a highly skilled Restaurant Operations Manager to join our team in Sandton.The ideal candidate will have 6+ years of experience in Restaurant management, with at least 4 years as a senior manager. Strong operations management skills are essential, along with the ability to manage a...


  • Sandton, South Africa Alistair James Company Ltd Full time

    African logistics landscape requires visionary leaders who can drive growth and expansion while maintaining operational excellence. As General Manager (HR) at Alistair James Company Ltd, you will be responsible for translating high-level strategic vision into actionable operational plans, ensuring alignment between corporate strategy and operational...


  • Sandton, South Africa Phoenix Recruitment Full time

    Duties: Operational Management: Oversee all aspects of the lodges operations together with the Lodge Resident Manager. Manage the lodges budget, track revenue and expenses, and implement strategies to maximize profitability. Prepare regular reports on the lodges performance, including occupancy rates, revenue, and expenses. Address and resolve any issues or...


  • Sandton, South Africa All Star Placements Full time

    About the Role:We are seeking an experienced Freight Operations Manager to join our team in Sandton. As Freight Operations Manager, you will be responsible for managing the flow of goods from receipt to dispatch, ensuring that all shipments are delivered on time and within budget.Your primary responsibilities will include:* Coordinating and planning of all...

  • Operations Manager

    1 week ago


    Sandton, South Africa CBRE Excellerate Full time

    **Main purpose / objective of the position**: This role forms a critical part of the day to day functioning of a Centre; The connection and relationship between this role and the team leader are an important part of the successful management of a Centre; The implementation of tasks and understanding of this role will be critical and would include, fully...


  • Sandton, South Africa Pollock and Associates Full time

    Planning & Operations Manager ICT ~ Retail Sandton - Gauteng - South Africa Our client is offering the opportunity to work for a financially strong, fast-growing multinational company. The position requires an individual that has a thorough understanding of Supply Chain and the ability to work with supply chain data (WoS, lead-time, Inventory etc.). You...


  • Sandton, South Africa Nothconsulting Full time

    Formulating and implementing the successful overall execution strategy of all business units - Client facing with regards to receiving briefs, managing clients, meeting with clients, resolving client issues and maintain close client relations and maintain and expand our current business contracts with clients - Management of entire operations team to...