Chinese Speaking Call Centre Representative

2 months ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time
Chinese Speaking Call Centre Agent Opportunity

A well-established hospitality client is seeking a skilled Chinese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.

This role offers the opportunity to work in a dynamic environment, supporting global markets and contributing to the success of the company.

Key Responsibilities:

  • Provide exceptional customer service to guests via various platforms
  • Responsible for guest journey, including bookings and itineraries
  • Drive continuous improvement on guest journey and support global sales

Requirements:

  • Matric qualification
  • No less than 1 year's relevant experience in travel or hospitality in the call centre, international exposure
  • Chinese and English speaking
  • Great track record and marathon days' experience
  • PLUS if familiar with Salesforce and Versonix Seaware

Key Skills:

  • Reliable
  • Customer orientated
  • Problem solver
  • Attentive listening
  • Adaptable
  • Passionate

About Isilumko Staffing (JHB):

We are a leading staffing agency in Johannesburg, dedicated to providing top talent to our clients in the hospitality industry.



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