Chinese Speaking Call Centre Representative
2 days ago
A well-established hospitality client is seeking a skilled Chinese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.
This role offers the opportunity to work in a dynamic environment, supporting global markets and contributing to the success of the company.
Key Responsibilities:
- Provide exceptional customer service to guests via various platforms
- Responsible for guest journey, including bookings and itineraries
- Drive continuous improvement on guest journey and support global sales
Requirements:
- Matric qualification
- No less than 1 year's relevant experience in travel or hospitality in the call centre, international exposure
- Chinese and English speaking
- Great track record and marathon days' experience
- PLUS if familiar with Salesforce and Versonix Seaware
Key Skills:
- Reliable
- Customer orientated
- Problem solver
- Attentive listening
- Adaptable
- Passionate
About Isilumko Staffing (JHB):
We are a leading staffing agency in Johannesburg, dedicated to providing top talent to our clients in the hospitality industry.
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