Travel Planner

1 month ago


Sandton, South Africa HR Genie Full time
Job Title: Travel Specialist

&Beyond is a company that thrives on the passion and dedication of its employees. We are looking for a Travel Specialist who will be the backbone of our operations, ensuring that every guest experience is exceptional and sustainable.

Key Responsibilities:
  • Design and plan leisure FIT tailor-made itineraries that exceed guest expectations
  • Manage the reservations process, from quote to finalization, including invoicing and travel documents
  • Ensure timely turnarounds and adherence to standard operating practices
  • Proactively sell products and services to guests, ensuring the best possible itinerary
  • Maintain excellent communication with colleagues, agents, operators, guests, and suppliers
Requirements:
  • Excellent service delivery skills
  • Proficiency in Tourplan or similar booking systems
  • Knowledge of WETU
  • Geographical, logistical, and product knowledge of South, Southern, and East Africa
  • Fluent Spanish (verbal and written) preferably South American Spanish
Skills:
  • Strong communication and English language skills
  • Time and desk management
  • Ability to work under pressure and show initiative
  • Understanding of the travel industry, preferably inbound Tour Operating
  • Attention to detail and ability to elaborate written explanations
  • Client-focused and calm demeanor
  • Computer literacy and proficiency in Word and Excel
Experience:
  • Minimum 3-5 years of inbound tour operating experience
  • Extensive DMC knowledge of at least 2 of the 3 regions (South Africa, Southern Africa, or East Africa)

The ideal candidate will possess an enquiring mind, be methodical, and pay attention to detail. They should be creative, show perseverance and patience, and have the ability to work under pressure. A high energy level, flexibility, and adaptability are also essential.



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