Learning and Development Manager
1 month ago
Cre8work is seeking a dynamic and experienced Learning and Development Manager to lead the development and implementation of a comprehensive training academy. The successful candidate will be responsible for fostering talent and driving organizational growth through learning and development.
Key Responsibilities:- Training Academy Development: Lead the creation and implementation of a comprehensive training academy focused on operational and leadership training.
- Needs Assessment: Identify and assess the training needs of the company to ensure alignment with strategic goals.
- Curriculum Development: Develop and oversee training programs, ensuring they meet organizational needs and are delivered effectively.
- Effectiveness Measurement: Measure the effectiveness of training programs and continuously improve them to meet the company's skills development goals.
- Financial KPI:
- Meet ROI and ROE targets as set out in the annual budget.
- Control training spend through cost-effective methods and negotiate with vendors for optimal learning programs.
- Internal Customer KPI:
- Foster strong relationships with management and employees, driving a culture of continuous learning and retention of talent.
- External Customer KPI:
- Manage relationships with vendors, ensuring contract delivery and alignment with company needs.
- Operational KPI:
- Drive learning strategies, support skills development and retention through excellent service delivery.
- Conduct training needs analysis, develop and deliver training programs, and maintain accurate training records.
- Learn and Grow KPI:
- Promote personal mastery and team learning to meet organizational goals.
- Stay updated with the latest trends in learning and technology.
- Bachelor's degree in education, human resources, or a related field.
- Occupational Directed Education Training (ODET) and Development Practices Certificate (DPC) advantageous.
- Minimum of 3-5 years of experience in a similar role as a trainer, instructional designer, or Learning and Development Manager.
- Accredited assessor/moderator preferable.
- Excellent communication and interpersonal skills.
- Knowledge of Learning Management Systems (LMS) and eLearning platforms.
- Advanced proficiency in MS Office (especially PowerPoint).
- Understanding of QMS and accreditation processes highly desirable.
- Deep knowledge of the L&D environment, including QTCO/SETA.
- Sound understanding of regulatory policies and procedures.
- Familiarity with the TNA process and excellent soft skills knowledge.
- Strong facilitation, presentation, and critical thinking skills.
- Technical and leadership skills.
- Proficiency in ADDIE (Analysis, Design, Development, Implementation, Evaluation) methodology.
- Excellent communication, change management, and planning skills.
- Self-starter with proactive approach.
- Integrity and ethical conduct.
- Lifelong learner and motivator.
- Task-oriented with a learning mindset.
- Central storage (e.g., SharePoint), training laptops, earphones, and training facility.
- LMS and eLibrary resources.
- Support from Board of Directors, HR Department, Senior Managers, Marketing Department, IT department, and L&D team.
Requirements:
- Minimum of 5 years job-related experience as Trainer.
- Matric.
- Registered facilitator (assessor and moderator would be Advantageous).
- Industry-level certification or qualification.
- Video editing or animation-related content development would be a distinct advantage.
- Basic understanding of BBBEE Training targets.
- Experience in working with SETAs and compilation of WSP, ATR, and funding application.
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