Learning and Development Manager

1 month ago


Johannesburg, Gauteng, South Africa Cre8work Full time
Job Title: Learning and Development Manager

Cre8work is seeking a dynamic and experienced Learning and Development Manager to lead the development and implementation of a comprehensive training academy. The successful candidate will be responsible for fostering talent and driving organizational growth through learning and development.

Key Responsibilities:
  • Training Academy Development: Lead the creation and implementation of a comprehensive training academy focused on operational and leadership training.
  • Needs Assessment: Identify and assess the training needs of the company to ensure alignment with strategic goals.
  • Curriculum Development: Develop and oversee training programs, ensuring they meet organizational needs and are delivered effectively.
  • Effectiveness Measurement: Measure the effectiveness of training programs and continuously improve them to meet the company's skills development goals.
Key Performance Areas:
  1. Financial KPI:
    • Meet ROI and ROE targets as set out in the annual budget.
    • Control training spend through cost-effective methods and negotiate with vendors for optimal learning programs.
  2. Internal Customer KPI:
    • Foster strong relationships with management and employees, driving a culture of continuous learning and retention of talent.
  3. External Customer KPI:
    • Manage relationships with vendors, ensuring contract delivery and alignment with company needs.
  4. Operational KPI:
    • Drive learning strategies, support skills development and retention through excellent service delivery.
    • Conduct training needs analysis, develop and deliver training programs, and maintain accurate training records.
  5. Learn and Grow KPI:
    • Promote personal mastery and team learning to meet organizational goals.
    • Stay updated with the latest trends in learning and technology.
Qualifications:
  • Bachelor's degree in education, human resources, or a related field.
  • Occupational Directed Education Training (ODET) and Development Practices Certificate (DPC) advantageous.
  • Minimum of 3-5 years of experience in a similar role as a trainer, instructional designer, or Learning and Development Manager.
  • Accredited assessor/moderator preferable.
  • Excellent communication and interpersonal skills.
  • Knowledge of Learning Management Systems (LMS) and eLearning platforms.
  • Advanced proficiency in MS Office (especially PowerPoint).
  • Understanding of QMS and accreditation processes highly desirable.
Competencies:
  • Deep knowledge of the L&D environment, including QTCO/SETA.
  • Sound understanding of regulatory policies and procedures.
  • Familiarity with the TNA process and excellent soft skills knowledge.
  • Strong facilitation, presentation, and critical thinking skills.
  • Technical and leadership skills.
  • Proficiency in ADDIE (Analysis, Design, Development, Implementation, Evaluation) methodology.
  • Excellent communication, change management, and planning skills.
Attitude and Behavioral Requirements:
  • Self-starter with proactive approach.
  • Integrity and ethical conduct.
  • Lifelong learner and motivator.
  • Task-oriented with a learning mindset.
Job Tools and Support:
  • Central storage (e.g., SharePoint), training laptops, earphones, and training facility.
  • LMS and eLibrary resources.
  • Support from Board of Directors, HR Department, Senior Managers, Marketing Department, IT department, and L&D team.

Requirements:

  1. Minimum of 5 years job-related experience as Trainer.
  2. Matric.
  3. Registered facilitator (assessor and moderator would be Advantageous).
  4. Industry-level certification or qualification.
  5. Video editing or animation-related content development would be a distinct advantage.
  6. Basic understanding of BBBEE Training targets.
  7. Experience in working with SETAs and compilation of WSP, ATR, and funding application.


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